Confluence Health · 7 hours ago
EPIC Client Systems Administrator II
Wenatchee, WA
Full-time
Onsite
Mid Level
$33.30/hr - $53.14/hr
3+ years expConfluence Health is dedicated to supporting the communities they serve through various programs. The EPIC Client Systems Administrator II is responsible for the implementation, configuration, maintenance, and support of Epic client systems, ensuring their reliability and security while collaborating with various teams.
Health CareHospitalMedical
Responsibilities
Apply technical and analytical skills to research and resolve tickets and performs basic application build
Develop strong relationships with end users. Work with IT staff as needed to resolve issues, address user concerns, track and perform system change requests
Participates in all testing, go-live, and projects as needed and provides support during go-live events including during off-hours
Follow change management procedures and requirements provided by the organization
Maintain and support Epic-related hardware, including workstations, mobile devices, scanners, specialty peripherals and printers
Maintain and support Epic system performance, reliability, and security across Windows, Citrix, and virtualized environments
Maintain and support Epic client deployments, including Kuiper, Satellite, Hyperdrive, Rover and Remote Client
Provides technical guidance to less experienced resources as needed
Contributes to projects by determining tasks and priorities, assisting with discovery and scope setting sessions, and managing portions of low complexity projects
Responsible for tracking and maintaining all application work including but not limited to NOVAs, standard documentation, and all other documented processes within the department and organization
Communicates and collaborates all major changes through the proper channels. Work closely with trainers on all changes and new features to develop documentation and training strategies
Identifies, evaluates, and recommends new technologies
Demonstrates proficiency in assigned applications and understands interactions between system components
Performs other duties as assigned
Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times
Qualification
Required
Associates Degree in Information Technology, Computer Science, or related field or 2 years EHR analyst experience; or 1 year EHR analyst experience plus 1 year additional relevant healthcare training and/or healthcare work experience
Have 3+ years experience as an EHR Application Analyst I or equivalent position; or perform at required level per manager's discretion
Hold a minimum of one Epic certification and be up to date with all cert requirements
Epic ECSA Certification (current or within 6 months of hire)
Team oriented, strong collaborator, organized, can prioritize work with moderate supervision
Strong understanding of Windows Workstation, Active Directory, Citrix, and virtual desktop technologies
Ability to troubleshoot complex technical issues across multiple layers of infrastructure
Strong communication, interpersonal, troubleshooting and documentation skills
Ability to learn new technology quickly
Ability to read, analyze, and interpret technical manuals, and government regulatory guidelines
Ability to effectively present information, respond to questions, and educate diverse groups of people
Preferred
Experience supporting peripheral devices in a healthcare setting including printing, scanning, mobile devices
Benefits
Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
CH Wellness Program
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Gym Membership Discount
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential
Company
Confluence Health
Confluence Health is a rural healthcare delivery system that provides safe and high-quality care.
1001-5000 employees
H1B Sponsorship
Confluence Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (5)
2022 (3)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Andrew Jones
Chief Executive Officer
Recent News
2025-10-21
Confluent Health companies
2025-06-26
Company data provided by crunchbase