Anza Mortgage Insurance Corporation · 20 hours ago
Mortgage Acquisition Analyst
Wilmington, NC
Full-time
Onsite
Entry Level
1+ years expAnza Mortgage Insurance Corporation is empowering homeownership through credit risk protection. The Mortgage Acquisition Analyst will manage all processes, policies, and procedures under the MI Operations Group, focusing on customer service and operational workflows.
Insurance
Responsibilities
Responsible for handling all processes, policies and procedures under the MI Operations Group. Managing the MI Certificate from MI order through underwriting
Deliver stellar customer service to ANZA MI Customers (Internal and External, Vendors and Business Partners
Adhere to the policies and procedures as outlined by the MI Operations Group
Service ANZA MI Certifications during initial and resubmission orders with an innovative and automation mindset to drive results while maintaining integrity and great attention to detail
Deliver on departmental SLA’s
Data Entry
Provide Client Support to ANZA MI Customers in their use of the Online Portal
Assist other departments in their needs with a teamwork mindset and an overall big picture outlook of the ANZA MI Corporation
Analyzing customer trends
Conducting additional analysis as required
Handling MI Operational workflows
Conduct assignments and tasks with other functional areas
Resolve problems, determine solutions, and track and manage issues
Develop a broad understanding of MI Operations functions
Technology proficiencies in the Google Suite, Adobe Acrobat, Collaboration and Communication Software, Windows Operation System
Ability to quickly diagnose issues and implement solutions to achieve one-call resolution and provide immediate responses
Excellent time management skills with the ability to manage multiple priorities with conflicting deadlines
Excellent communication skills (written, and verbal)
Active listening skills
Excellent customer service and conflict resolutions skills
Excellent research and decision-making skills
Ability to work productively as part of a team and as an individual contributor in a growing and evolving group
Resourceful and innovative problem solver
Results-driven
Interpersonal and Relationship Management skills
Uncompromising integrity
Qualification
Required
Bachelor's degree or equivalent experience
1-2 + years relevant experience
1-2 + years Mortgage or MI experience
Technology proficiencies in the Google Suite, Adobe Acrobat, Collaboration and Communication Software, Windows Operation System
Ability to quickly diagnose issues and implement solutions to achieve one-call resolution and provide immediate responses
Excellent time management skills with the ability to manage multiple priorities with conflicting deadlines
Excellent communication skills (written, and verbal)
Active listening skills
Excellent customer service and conflict resolutions skills
Excellent research and decision-making skills
Ability to work productively as part of a team and as an individual contributor in a growing and evolving group
Resourceful and innovative problem solver
Results-driven
Interpersonal and Relationship Management skills
Uncompromising integrity
Company
Anza Mortgage Insurance Corporation
Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase