TCI Transportation · 1 day ago
Operations Project Manager – Dedicated Logistics
Walnut, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $85K/yrTCI Transportation is a family-owned company dedicated to serving clients with integrity and passion since 1978. They are seeking an Operations Project Manager to lead the launch, transition, and stabilization of new dedicated trucking operations, ensuring successful customer startups and operational excellence.
LeasingLogisticsRentalTransportation
Responsibilities
Lead end-to-end execution of new customer startups and operational transitions
Serve as the primary on-site leader during startup stabilization (typically 30–60 days per location)
Conduct customer transition calls and manage ongoing communication throughout the startup lifecycle
Review startup outcomes with customers and internal stakeholders
Manage, track, and execute all assigned company projects and new account startups
Coordinate closely with Operations, IT, Billing, Safety, Recruiting, and Leadership
Provide weekly status updates to the Director of Projects on progress, risks, and next steps
Step in to manage accounts with vacant leadership on short notice, when needed
Develop and document SOPs for:
Dispatch workflows (live and manual)
Required data entry in McLeod
Daily data reconciliation
Partner with IT to establish data extraction processes to support Billing’s weekly invoicing
Operate as a superuser across TCI systems to ensure accuracy, adoption, and consistency
Hire, onboard, and train startup teams including:
Drivers
Dispatchers
Driver Managers
Administrative staff
Manage and execute the 5-week training program for new operational leaders
Ensure Operations Training Manuals are completed and signed off
Support and execute Manager Trainee and Dispatcher training initiatives
Ensure all operations comply with DOT regulations and Hours of Service requirements
Maintain strong oversight of safety, payroll, invoicing, maintenance, and P&L fundamentals
Model ethical leadership, accountability, and attention to detail in all work
Up to 60% travel, primarily during startup and transition phases
Travel may occur on short notice based on business needs
Work hours and schedules are determined by project and account requirements
Regular on-site presence is essential to success in this role
Qualification
Required
Strong background in dedicated trucking or fleet operations
Hands-on experience with account startups, transitions, or operational turnarounds
Solid understanding of DOT regulations and Hours of Service
Proven ability to manage multiple projects, deadlines, and stakeholders
Strong data literacy and analytical problem-solving skills
Excellent written and verbal communication skills
High level of organization, discipline, and follow-through
Comfortable leading teams without direct authority
Willingness to travel extensively and work in dynamic environments
McLeod (operational use, data entry, reconciliation)
Preferred
Samsara (including safety cameras)
Idelic
Tenstreet
Trainual
Mcleod
Billing and data extraction workflows
Company
TCI Transportation
TCI Transportation is a transportation services company.
Founded in 1978
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rajnesh Dalton
Chief Operating Officer
Recent News
2024-04-28
Company data provided by crunchbase