AZH Consulting Corp · 6 hours ago
Senior IT Business Analyst / Systems Requirements Analyst
New York, United States
Part-time
Onsite
Senior Level
6+ years expAZH Consulting Corp is seeking a Senior IT Business Analyst / Systems Requirements Analyst to support the New York City Department of Transportation's IT Project Management Office. The role involves leading requirements elicitation for large-scale software applications, analyzing existing processes, and ensuring clear documentation while collaborating with various stakeholders.
Construction
Responsibilities
Lead end-to-end requirements elicitation for enterprise applications using interviews, workshops, document reviews, and system analysis
Analyze existing (“as-is”) processes and define optimized future-state (“to-be”) workflows
Identify system gaps, inefficiencies, risks, and data quality issues
Translate business and operational needs into clear functional and non-functional requirements
Distinguish stakeholder requests from true underlying business needs
Support systems involving: Multi-step approvals, Inspections and re-inspections, Corrective actions, Summons, violations, or enforcement, Supervisor review and exception handling
Document complex workflow logic, business rules, and dependencies
Ensure requirements align with real-world operational practices
Analyze large and complex datasets to validate requirements
Write and interpret SQL queries to confirm data logic and outcomes
Identify discrepancies between expected and actual system behavior
Define reporting requirements, dashboards, and KPIs for operational and management use
Author, Maintain, And Own High-quality Analysis Artifacts, Including: Business Requirements Documents (BRDs), Functional & Non-Functional Requirements, User Stories and Use Cases, Process Flow Diagrams (Microsoft Visio), Requirements Traceability Matrix (RTM), User Roles & Permissions Matrix, Business Rules and Acceptance Criteria
Define acceptance test conditions and test cases
Support User Acceptance Testing (UAT) planning and execution
Track issues and defects through resolution
Validate that delivered solutions meet approved requirements
Support rollout, training, and change management activities
Act as liaison between: DOT operational teams, IT and development teams, Vendors and system integrators, Other City and State agencies
Facilitate meetings and working sessions
Resolve conflicting requirements and manage expectations
Draft clear, professional written communications, including responses to frustrated users
Qualification
Required
6+ years of experience as an IT Business Analyst or Systems Analyst on enterprise or mission-critical systems
Proven experience with workflow-based applications
Proven experience with requirements elicitation and documentation
Proven experience with business process modeling
Strong understanding of databases and data structures
Strong understanding of application development lifecycles
Strong understanding of system integrations
Ability to work fully on-site and independently
Excellent written and verbal communication skills
Preferred
Experience supporting public-sector or regulated environments
Strong SQL and data analysis skills
Experience with large operational or asset-based systems
Advanced Microsoft Visio proficiency
Familiarity with Agile, Waterfall, and hybrid SDLC methodologies
Prior experience with NYC agencies or large municipal systems
CBAP, SAFe, or similar professional certification
Company
AZH Consulting Corp
Founded and incorporated in 2004, AZH is a full-service DBE, MBE, and WBE certified firm specializing in Project Management, Estimating, Scheduling, Software Development, IT Consulting, and Staffing.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase