NEOGOV · 10 hours ago
OFFICE ASSISTANT 3
Spokane County - Airway Heights, WA
Full-time
Onsite
Entry Level
$3,936/mo - $5,213/mo
2+ years expNEOGOV is seeking an organized team player to join the Airway Heights Corrections Center as an Office Assistant 3. This role involves providing clerical support to the Correctional Records Technicians and maintaining the central files of incarcerated individuals, contributing to the Department of Corrections' mission of enhancing community safety and reducing victimization.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provides support for the Records Department within a correctional institution utilizing computer networks, Offender Management Network Information, Offender Based Tracking System, Washington/National Crime Information Center ACCESS, OnBASE, Camera, WOMS Badging System and Multi Functions Machine or office equipment
Process incoming and outgoing central files for I/I movement and records in OMNI chronological events
Central file audit list: adds and removes I/I information and status of audit on list
Run manifest for I/I movement, updating as need
Runs wants and warrants on outgoing/incoming I/I
Process I/I fingerprint cards and sends to Washington State Patrol
Files incoming file materials into the I/I central files. Copies files upon request
Scans required documents into OnBase System
Pulls requested central files for authorized staff
Transports, and forwards central files as required
Archives released I/I central and medical files as required
Updates OMNI personal characteristics for changes to I/I information or data
Copies central files upon request
Receive and respond to telephone and written inquiries from staff and the public exercising discretion and independent professional judgment in regard to various policies and procedures
Answers Kiosk requests, KITE's or offender correspondences and responds to e-mail daily. Forwards correspondence to caseload CRT when appropriate
Forwards ISRB docket to AHCC staff upon receipt from ISRB. Places I/I on call out for ISRB hearings
Run computer OMNIXX NCIC/WASIC criminal histories and wants and warrants on prospective employees, contract staff, volunteers, vendors, and visitors/tours and I/I as requested
Review OMNI prison discipline screen to hard copy infractions to ensure time loss is entered
Create Offender Identification Cards (IDs) utilizing the WOMS system. Transmit information for Washington State Identicard to Dept. of Licensing as requested
Photograph I/I for Offender ID’s, DOL identicards, End of Sentence Review and Bulletin for Sex Offender Registration and witness signature on related documents
Photograph new employees and DOC contract staff. Updates WOMS for offender and staff photos and IDs. Creates employee Identification Cards for DOC/Contract staff and Peace Officer badges for staff with Superintendent approval
Picks up Records Department incoming mail, processing and distributing. Processes outgoing mail and central files
Responds to public disclosure requests appropriate to the position
Maintains organization of the records file servers, file room and the supplies for the unit
Will be required to assemble, package, lift or relocate offender files for archiving and/or transporting that may weigh up to forty (40) pounds. Transport files by foot and handcart to and from MAIN and MSU facility Records and Staging
Works closely with detailed information for extended periods of time
Qualification
Required
High School Diploma, GED or equivalent
Two (2) years clerical/office experience to include using a computer for performing tasks such as scheduling appointments using Outlook, creating documents using Word, entering data into a Database, using the internet for searches, and creating and maintaining Excel spreadsheets
Preferred
Intermediate computer skills: Use of ACCESS database including the ability to enter data, perform queries, build tables and compile reports
EXCEL or comparable spreadsheet software including the ability to enter data and create formulas for totaling numbers
Word or comparable word processing software
PowerPoint or comparable presentation software
Publisher or comparable software
Proficient in TRACKS computer application, highly desired
Customer service experience in person and by phone
Demonstrate ability to multi-task
Demonstrate ability to utilize Department protocol for written and verbal communication
Benefits
Up to 25 paid vacations days a year
8 hours of paid sick leave per month
12 paid holidays a year
Generous retirement plan
Flex Spending Accounts
Dependent Care Assistance
Deferred Compensation and so much more!
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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