Lallemand · 1 hour ago
Quality Systems Manager
Hattiesburg, MS
Full-time
Onsite
Senior Level
5+ years expLallemand is a privately held Canadian company specializing in the development and marketing of microorganisms for various markets. The Quality Systems Manager oversees all documentation and platforms related to the Business Management System, ensuring compliance with internal and external standards, food safety, and regulatory requirements.
EnergyFood and BeverageManufacturing
Responsibilities
Works collaboratively with the Director of Quality Systems and Continuous Improvement and Director of Quality to develop, maintain, improve and organize the documentation related to the Business Management System (BMS) for the production sites and distribution centers (DC) to ensure the organization’s compliance with standards, industry, customer, and regulatory requirements
Manages document control and updates the BMS/DC procedures, instructions, and forms on the Safety Chain (or Teams) platform (for NAB-Level) and communicate changes to team
Manages the update critical documentation in the company’s backup environment
Is a Business Unit (BU) super admin for Safety Chain online documentation platform and provide training on Safety Chain to the team
IS a BU super admin for Cognos BI (dashboarding), develop and maintain dashboards
Contributes to the maintenance and update of the LEMS QC results platform for NAB sites
Issues custom certificates of analysis (COA) promptly when required under specific conditions
Manages the learning groups and training programs in the Learning Management System Platform (LMS); updates and creates content as needed
Contributes to the Business Management Review (BMR) process (BMR dashboards, BMR minutes and presentations as well as being the slide master during BMRs)
Coordinates cloud-based TV content display system (create and manage content, set a calendar, etc.) ensuring that company-specific content is consistently and efficiently broadcasted
Coordinates third-party audits and certifications scheduling (such as GFSI [FSSC, BRC, etc.] AIB, SEDEX/SMETA, Kosher, Halal, Non-GMO Project, Aliment du Québec, BioCheckedTM) with registrars for the BU as well as maintains Montreal site certification for « Aliment du Québec »
Conducts complete and detailed internal audits for the business unit (sites, distribution centers, external suppliers, etc.) based on objective evidence, such as the review of documentation/records, process observation and personnel interviews, and train others on the internal audit process
Creates and updates training programs and manages NAB-level user access in the online learning management system (Alchemy)
Coordinates the translation of procedures and other technical documents to French and/or English as needed
Provides support to Site Quality Managers and to Distribution Center Branch Managers during external audits, as needed, as well as for the implementation or maintenance of documentation related to various external certifications
Supports the Customer Quality Coordinator as needed and is their backup
Provides general support to the quality team and performs other related duties as assigned
Qualification
Required
Very comfortable using online platforms for document control, training management, dashboarding platforms (such as Safety Chain, Alchemy, LEMS, Cognos BI, BrightSign, etc.)
Proficiency in Microsoft Office applications
Proficient in English and French (Where applicable)
Self-taught and eager to learn
Strong organizational/prioritization skills
Ability to effectively present information and respond to questions from internal/external shareholders
Ability to develop and maintain productive and positive relationships
Bachelor's degree in Chemistry, Microbiology, Food Science, Biology, Nutrition or equivalent experience
A minimum of 5 years' experience with quality systems, HACCP and prerequisite programs under GFSI (FSSC, BRC, etc.) and documentation control in the food industry
Great sense of initiative – someone that thrives with minimal direction
Accuracy and attention to detail; logical and methodical approach to problem solving
Available for occasional off hour calls and support for emergencies
Available to travel up to 25% of the time (Mainly to Memphis, Baltimore and Hattiesburg Sites)
Preferred
A minimum of 2 years' experience with quality internal auditing process (an internal auditor certification from a recognized association is a plus)
Experience or knowledge of AIB, SEDEX/SMETA, Kosher, Halal, Non-GMO Project, Aliment du Québec, BioCheckedTM is a plus
Company
Lallemand
Lallemand is a privately owned company that researches, develops, produces and markets yeasts, bacteria.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
B
Bill Nankervis
Executive Vice President & Chief Operating Officer
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