University of Maryland Eastern Shore · 1 day ago
Associate Director, Financial Aid
University of Maryland Eastern Shore
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$100K/yr - $101K/yr
8+ years expThe University of Maryland Eastern Shore is seeking an Associate Director of Financial Aid to join their Department of Financial Aid. This role involves overseeing financial aid reporting, analysis, and problem resolution while improving inefficiencies within the Financial Aid processes through technology.
EducationHigher EducationUniversities
No H1B
Responsibilities
Assists Director of Financial Aid with daily import and export processes between Department of Education and PeopleSoft system
In consultation with Information Technology Services, maintains a working knowledge of financial aid processes, PeopleSoft Financial Aid screens and software, including but not limited to ED Connect, Image Now, Common Origination and Disbursement (COD), federal Central Processing Services (CPS), Student Aid Internet Gateway (SAIG), and National Student Loan Data System (NSLDS)
Monitors financial aid procedures and assures that data entry standards are followed and that the FA operations process manual is kept current annually
Works with Director of Financial Aid to test patches and upgrades regularly and timely
Maintains a clear and thorough understanding of current systems environment. Carries out fact finding and problem analysis where applicable. Completes test scenarios and works with related departments to ascertain testing effects. Working closely with the Director of Financial Aid, troubleshoots and resolves processing and setup errors within the Financial Aid PeopleSoft module; pays attention to issues that arise as a result of modifications to related modules of the system
Works closely with the Director of Financial Aid and Information Technology Services to continually grow the system and improve business process operations within the Financial Aid Office. Assists with the automation of standard processes i.e. packaging and SAP
Performs other related duties as required or assigned
Qualification
Required
Bachelor's degree from an accredited college or university
Eight (8) years of professional financial aid administration experience
Three (3) years of experience supervising or managing professional staff
Knowledge of accounting systems, financial reporting, and financial aid administration
Skill in oral and written communication
Skill in the use of Microsoft Office products
Ability to multitask and prioritize assignments
Ability to acquire, apply and expand knowledge of the University's policies and operating details for sponsored programs
Preferred
Bachelor's degree
Five (5) years of experience in financial aid administration with at least three (3) years of management experience
Supervisory experience
Strong knowledge of Federal Financial Aid COD / CPS / NSLDS / EdConnect / FAA Access
Experience with awarding, verification, review of appeals, and counseling students on federal financial aid
Thorough knowledge of Title IV and Title VII financial aid programs
Knowledge of how state programs integrate with federal and institutional funding
Strong analytical skills to analyze and interpret financial data
Ability and a record of team building, problem-solving, and integrity
Ability to present in front of an audience
Ability to prioritize and balance multiple tasks/projects concurrently and respond to emergency situations effectively
Expertise with the Microsoft Office suite of applications
Effective written and oral communication skills
Benefits
Full benefits
Company
University of Maryland Eastern Shore
The University of Maryland Eastern Shore offers an impressive array of accredited degree programs that blend a time-honored curriculum with instruction in contemporary fields such as aviation science, construction management, criminal justice, engineering, hospitality management and allied health.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$13.54MKey Investors
Federal Aviation AdministrationNASAU.S. Department of Agriculture
2024-03-05Grant· $0.34M
2023-07-27Grant
2023-06-21Grant· $10M
Recent News
2026-01-13
Maryland Daily Record
2025-12-20
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