Redwood Credit Union · 12 hours ago
Lumin Application Specialist
Redwood Credit Union is looking for a Lumin Application Specialist. This role is responsible for identifying business requirements, managing the Lumin platform, and ensuring compliance with operational standards, while supporting various lending departments and technology implementation projects.
Finance
Responsibilities
Troubleshoot administrative and workflow issues, coordinating with vendor support as necessary
Manage user roles, access permissions, and audit controls
Ensure alignment of Lumin with compliance, branding, and operational standards
Make recommendations based on product vision and market requirements, researched data, and business priorities
Recognize and propose changes in the workflow to maintain maximum efficiency and leverage synergies between Consumer, Mortgage and Collection departments
Elicit information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems
Collaborate with stakeholders and subject matter experts to document, communicate, validate, and refine necessary requirements and make recommendations
Serve as key resource for technology implementation projects
Assist business owner with business base development and RFP process (as applicable) during the project initiation phase
Serve as a liaison between business units and technology teams through which requirements flow
Assist in all phases of lending systems design, development, testing and support
Support the development of training and implementation material
Participate in the implementation and provide post-implementation support
Demonstrate compliance with all regulations for assigned job function and apply to designated job responsibilities. Keep up to date on regulation changes
Maintain the following assigned lending systems: Consumer Loan Origination System, Mortgage Loan Origination System and Collection Software
Qualification
Required
Working knowledge of Lumin Digital platform
Knowledge of MeridianLink or experience supporting LOS platforms is a significant plus
Ability to act independently and confidentially with little or no supervision
Ability to distinguish and manage confidential information, materials, and conversations
Ability to effectively communicate verbally and in writing
Ability to establish and maintain effective working relationships in a diverse environment
Ability to operate a personal computer and software including word processing, email, intra/internet
Working knowledge of all aspects of financial institution mortgage and consumer lending methods, practices, and services, as well as laws, rules, and regulations
Ability to critically think, analyze problems and opportunities, identify, and evaluate alternatives, and develop sound, effective approaches
Capable of presenting solutions and ideas in a confident, professional manner and to communicate effectively with senior leadership
The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business administration, software systems, technology or a closely related field, and a minimum of five years of experience in mortgage and/or consumer lending in a financial institution
Benefits
Competitive medical, dental, and vision insurance, mental health offerings
Employee performance incentive plan
Salary Advancement– Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!
Company
Redwood Credit Union
Redwood Credit Union is a banking establishment that assists customers in achieving financial well being.
Funding
Current Stage
Late StageLeadership Team
Recent News
Morningstar.com
2025-09-12
Company data provided by crunchbase