Unity Bank · 5 months ago
Loan Servicing Associate II
64 Old Highway 22, Clinton, NJ, USA
Full-time
Onsite
Senior Level
$58K/yr - $73K/yr
5+ years expUnity Bank is a financial institution seeking a Loan Servicing Associate II to manage assigned Loan Servicing functions. The role involves overseeing internal processes, managing vendor relationships, training junior staff, and ensuring compliance and exceptional customer service.
BankingFinancial Services
Responsibilities
Oversee internal daily processes
Manages assigned third-party vendor relationships
Plays a pivotal role in determining internal process changes and enhanced quality assurance
Develops internal key metric indicators to measure work product of staff
Help manage and train junior staff
Responsible for all compliance and audit requests for assigned areas of responsibility
Responsible for all communications with external partners
Evaluates and recommends, as needed, process changes to bank partners to ensure bank customers' needs are met
Assists as needed, with daily tasks to ensure deadlines are met
Must possess a proactive and hands-on approach to work
Other duties as assigned
Assist the overall loan servicing team with special projects and duties
Provides backup to the loan servicing manager of the department, as needed
Assist management with providing internal and external auditors, with gathering files and additional documentation as requested
Qualification
Required
Bachelor's degree
5 plus years' experience with a regulated financial services institution or a financial services provider or
5 plus years' experience of lending experience or:
5 plus years of loan servicing experience with a regulated financial services provider
Excellent computer skills in a MS Word Suite
Excellent oral and written communication skills
Ability to read, analyze contractual agreements with third party vendors
Ability to effectively present information and respond to inquiries from senior management
Ability to write reports and business correspondence
Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience
Ability to work independently
Ability to sit for long periods of time
Able to perform duties with moderate sounds in a business setting and people traffic
Company
Unity Bank
Unity Bank provides financial services to retail and business customers through our branches located in Hunterdon, Middlesex.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
James Hughes
President & CEO
George Boyan
Chief Financial Officer
Recent News
2026-01-14
AllAfrica.com
2026-01-11
Company data provided by crunchbase