DEX Imaging · 10 hours ago
Set Up Technician
Arlington, TX
Full-time
Onsite
Entry Level
1+ years expDEX Imaging is a leading provider of document handling equipment and services with multiple offices across the United States. The Set-Up Technician role involves repairing, maintaining, and servicing multi-function devices, while ensuring excellent customer service and communication.
Business Development
Responsibilities
Independently troubleshoot printers/copiers by utilizing training and technical resources provided
Respond to device set up orders in a timely manner and in accordance with DEX standards
Repair and refurbish used devices in accordance with-in the established timeline
Identify and order replacement parts for printers/copiers
Clean and maintain both customers owned, and company owned devices
Establish and maintain accurate inventory levels
Respond to requests from customers for information
Remain knowledgeable and up to date on changes and developments made in service-related areas
Qualification
Required
Proficiency in repairing, maintaining, and servicing multi-function devices, along with copiers/printers
Great customer service skills
Communication skills
Troubleshooting abilities
Computer and computer networking skills
Knowledge of Word Processing software
Knowledge of Spreadsheet software
Knowledge of Order processing systems
Knowledge of Contact Management systems
One to two years related experience and/or training; or equivalent combination of education and experience
Must possess a valid driver's license
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected
Benefits
Full benefits
Uncapped commissions
Excellent corporate discounts
Employee recognition and rewards program
Competitive PTO and Paid Holidays
Company
DEX Imaging
Create a privately-held dealership that focuses solely on quality service .
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-23Acquired
Leadership Team
Connie Fuell - Sr. Account Executive
SR.ACCOUNT EXECUTIVE
Evans Austin, MBA
Human Resources Business Partner
Recent News
Tampa Bay Business Journal
2025-03-10
2024-12-31
Business Journals
2023-05-22
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