CVS Health · 1 day ago
Senior Manager, Pharmacy Benefit Management (PBM) Implementation
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $183K/yr
5+ years expCVS Health is dedicated to building a more connected and compassionate health experience. The Senior Manager of Pharmacy Benefit Management Implementation will lead onboarding and client experience initiatives, focusing on team development and cross-departmental collaboration.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Reinforce a culture of accountability, collaboration, engaged and compassion while delivering on the HAW behaviors as outlined by enterprise
In conjunction with leader, analyzes the department’s processes and procedures, identifying areas for improvement and implementing strategies to streamline and create efficiency for optimal client satisfaction
Oversight and escalation resolution ensuring alignment with organizational objectives and stakeholder expectations
Attends meetings with department implications and collaborates with multiple departments, fostering cross-functional collaboration and coordination to achieve personal and collective milestones
Communicates key insights and feedback from market, team and partners to leadership team for review and consideration
Conducts personnel evaluations and assessments, monitoring progress, identifying risks and issues, and taking corrective action as needed
Influencing quantitative and qualitative improvements requisite of talent development and growth trajectory of the organization
Employer tactful methods of bridging gaps between department and departments with dependencies
Steadfast representation of organization in internal and external settings
Counsels and mentors team members, providing guidance, support, and coaching to enhance their skills and performance. Leveraging personal experience and best practices to augment the skill set of team members
Qualification
Required
5+ years' related work experience in pharmacy operations
3+ years' experience with direct PBM responsibilities
5+ years of leadership skills (hiring, mentoring)
Adept at execution and delivery skills
Experience with talent/skill development and mentoring
Strong technical and functional awareness of Operations, Implementation and Onboarding
Robust understanding and buy-in to culture/engagement
Mastery of problem solving and decision-making skills
Mastery of growth mindset (agility and developing yourself and others) skills
Preferred
Bachelor's Degree Preferred, Or Equivalent Work Experience
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
legacy.thefly.com
2026-02-07
Hartford Business Journal
2026-02-06
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