Tata Consultancy Services · 12 hours ago
Scrum Master Patient Strategy /Patient Services
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $170K/yr
8+ years expTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. They are seeking a Scrum Master to lead Agile teams delivering Patient Services and Patient Strategy solutions, ensuring compliance with pharma regulations and facilitating Agile ceremonies.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Act as Scrum Master for one or more Agile teams delivering Patient Services / Patient Strategy solutions
Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives)
Support execution of initiatives related to:
Patient onboarding and enrollment
Benefits investigation and access services
Patient adherence and persistence programs
Patient support services (PSP / HUB models)
Remove impediments related to cross-functional dependencies (Commercial, IT, Compliance, HUB vendors)
Work closely with Product Owners and BSAs to ensure backlog items reflect patient-centric outcomes
Track and report delivery metrics (velocity, sprint health, risks, dependencies)
Ensure Agile delivery aligns with pharma compliance, including GDPR/HIPAA, consent management, and MLR processes
Support coordination across multiple teams and vendors involved in patient services execution
Qualification
Required
8+ years of experience as a Scrum Master or Agile Delivery Lead
Experience supporting or delivering initiatives in pharma commercial, patient engagement, patient services, or related healthcare programs
Strong understanding of patient services workflows (onboarding, benefits, adherence)
Experience working in regulated pharma commercial environments
Excellent facilitation and stakeholder management skills
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-02-06
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