Avance Consulting · 2 days ago
ServiceNow HRSD Administrator
Avance Consulting is seeking a ServiceNow HRSD Administrator to manage and support HR Service Delivery using ServiceNow. The role involves implementing HR applications, configuring systems to align with HR processes, and providing support for various HR functionalities.
Responsibilities
Implement the Human Resources application to set up HR data
Configure applications to work with the organization’s HR processes
Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub
Demonstrated competence in the various HR functional areas, especially employee relations and change management
Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction
Knowledge Base and Employee Service Centre
Qualification
Required
At least 4 years of Information Technology experience
At least 4 years of experience in ServiceNow delivery HRSD administration and support and ServiceNow scripting experience on PowerShell– Client and server side
Hands on experience with ITSM modules
Knowledge of HR functions, Processes and best practices followed in the industry
Should have experience in designing and /or implementing HR Shared services center
Should have worked with integration like success factor and experience with Flow Designer
Should have been worked in ServiceNow HRSD implementations with external systems like REST and Web services
Should have good scripting skills like PowerShell on both server and client side
Knowledge of case management, knowledge management, best practices and design
Knowledge on ServiceNow HRSD development
Implement the Human Resources application to set up HR data
Configure applications to work with the organization's HR processes
Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub
Demonstrated competence in the various HR functional areas, especially employee relations and change management
Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction
Knowledge Base and Employee Service Centre
Excellent problem-solving and communication skills
Certified ServiceNow Administrator (CSA) and Certified Implementation Specialist (CIS)
Implementation with on ITSM or HRSD or CAD
Preferred
The ability to identify win themes and link them to the proposed solution
Experience in selling or supporting the sales of cyber security, network security or cloud security solutions is good to have
The ability to communicate effectively with senior stakeholders and influence their decisions
The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously
Coaching and mentoring junior team members who are part of the pursuit teams and developing their skills and capabilities
Planning and Co-ordination skills
Good Communication and Analytical skills
ITIL certification - nice to have
Company
Avance Consulting
Staffing, Staffing Agency, Recruitment
Funding
Current Stage
Late StageRecent News
Express Press Release Distribution
2023-10-06
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