Wipfli · 9 hours ago
Service Desk Internship- Summer 2026
Minneapolis, MN
Internship
Hybrid
Intern
$18.50/hr - $18.50/hr
Start in 2026 SummerWipfli is a company that values its people and focuses on creating exceptional impact. The Service Desk Internship offers hands-on experience in system monitoring, incident response, and client support, while preparing interns for future career opportunities.
AccountingConsultingInformation Technology
No H1B
Responsibilities
Monitor enterprise-wide systems using tools Azure, D365, and more
Provide excellent customer service support to firm clients for Wipfli supported hardware and software issues of low to moderate complexity
Investigate alerts, verify issues, and escalate to senior team members as needed
Resolves issues in accordance with team and firm procedures
Reviews and maintains documentation and knowledge base as directed or indicated according to firm policies and procedures
Acquires and maintains knowledge of client systems and support policies and procedures
Records all actions, communications, and resolutions for issues being investigated in appropriate systems according to firm policies and procedures
Participate in demos and collaborative projects
Participate in internship capstone projects and feedback loops to enhance program impact
Qualification
Required
Pursuing a degree in Information Technology, IT Infrastructure, Networking, Cybersecurity or related field degree from an accredited college or university
Previous customer service experience preferred
Prior computer system experience including Azure, Windows Operating System, and Microsoft D365
Hardware maintenance and repair skills desired
Ability to plan, prioritize, and organize work effectively while balancing many projects simultaneously
Ability to work under pressure and time deadlines
Ability to analyze data and recommend solutions
Ability to know when to escalate or seek guidance on an issue or roadblock
Ability to obtain certifications or is working towards appropriate certifications
Proven written and verbal skills are very important for this position
Proficient in Word, Excel, and Outlook
Must be legally authorized to work in the United States on a full-time basis upon hire. Wipfli will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status)
Benefits
8 health plan options (both HMO & PPO plans)
Dental and vision coverage
Opportunity to enroll in HSA with potential Firm contribution
Employee Assistance Program
Firm-sponsored basic life and short and long-term disability coverage
401(k) savings plan & profit share
Firm matching contribution
Well-being incentive
Education & certification assistance
Flexible time off
Family care leave
Parental leave
Family formation benefits
Cell phone reimbursement
Travel rewards
Critical illness & accident insurance
Hospital indemnity insurance
Legal
Long-term care
Pet insurance
ID theft protection
Supplemental life/AD&D
Company
Wipfli
Wipfli LLP is one of the top 20 accounting and consulting firms.
Founded in 1930
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2025-08-01Private Equity
Leadership Team
Ryan Risley
Partner and Chief Technology Officer - Business Solutions Group
Jeff Greeneway
Retired
Recent News
PR Newswire
2026-02-04
2026-01-22
Company data provided by crunchbase