Realtek Consulting LLC · 1 day ago
Desk Side Engineer
Geismar, LA
Contract
Onsite
Mid, Senior Level
6+ years expRealtek Consulting LLC is looking for a Desk Side Engineer to provide exceptional IT support. The role involves hands-on experience with Windows administration, deployment, and troubleshooting, as well as VIP support and documentation of IT service management tickets.
CommunitiesInformation ServicesInformation TechnologySoftware
Responsibilities
Experience with SCCM task sequences, Intune, Software deployment, and patching
Knowledge of application packaging and enterprise imaging standards
IT Service Management (INC, Change, PRB, Knowledge Management)
Windows / Hyper V clusters troubleshooting
Transition experience – Drafting Runbook & SOP’s
Qualification
Required
Strong hands-on experience with Windows 11 administration and troubleshooting
Laptop/desktop deployment, imaging, configuration using SCCM, Intune or equivalent tools
Proficiency troubleshooting MS Office, O365 apps, Teams, VPN, Wi-Fi, and end-user applications
Experience supporting hardware issues (Dell/ Surface Pro systems, docks, monitors, peripherals)
VIP/Executive support with white-glove service mindset
Experience with device refresh cycles, data backup, and data migration (OneDrive/SharePoint)
Ability to perform basic network troubleshooting (DNS, DHCP, switches/patching)
Hands-on support for data center activities (rack & stack, cabling, asset movement)
Experience updating & closing ITSM tickets with strong documentation discipline
Excellent communication and customer-handling skills
Experience with SCCM task sequences, Intune, Software deployment, and patching
Knowledge of application packaging and enterprise imaging standards
IT Service Management (INC, Change, PRB, Knowledge Management)
Windows / Hyper V clusters troubleshooting
Transition experience – Drafting Runbook & SOP's
Company
Realtek Consulting LLC
Realtek was founded in 2011 as a technology firm specializing in providing software, engineering, staffing, and digital solutions to organizations worldwide aiming to drive business transformation through advanced technology.
51-200 employees
H1B Sponsorship
Realtek Consulting LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase