United Airlines · 17 hours ago
Principal Architect - Information Technology
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
$141K/yr - $183K/yr
5+ years expUnited Airlines is a major airline company seeking a Principal Architect to lead the architectural design and strategy for their Baggage Scanning suite applications. The role involves collaborating with various stakeholders to develop technical standards, manage the architecture review process, and implement solutions that meet operational requirements.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
The Principal Architect will be responsible for leading the architectural design and strategy for Baggage Scanning suite applications
Work with other architects across the organization and at the enterprise level to build resilient and performant applications which can handle multiple business capabilities and deliver value
Guide the team on best practices in building large scale systems
Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide the design of technology solutions, especially those requiring integration of applications
Develop and manage a technical strategy and coordinates adoption
This role will be responsible to guide architects and convey best practices/common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles
Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise
Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability
Implement and maintain CI/CD pipelines and observability tools (Harness, Dynatrace, Datadog, Splunk) to ensure efficient software delivery and application reliability
Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective
Architect solutions leveraging Generative Artificial Intelligence (GenAI), Artificial Intelligence (AI) Software as a Service (SaaS) platforms, agentic workflows, AI integrated development platforms, and custom-built technology products
Research, enforce, and drive the adoption of design patterns throughout the enterprise and promotes best practices for solution design and development
Identify new technologies, industry trends, and best practices, which should be incorporated into BFS policies & roadmap
Be a Thought Partner, establishing themselves as the Subject matter expert with Product Owners, Applications Developers, Architects, Analysts, Business Process owners
Leading and influencing the design, testing, evaluation, implementation, and support for technologies & R&D POCs of various size and complexity (application services, software, and systems tools)
Hands-on development, support and troubleshoot of software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions
Ability to lead diagnostics/troubleshooting with the production support team during outages/incidents (including outside of business hours as needed)
Work closely to define the product technical roadmap, prioritization and effort estimation with the product owners, business and platform architects
Architects complex release patterns, code review/branching strategies, and/or documentation of various levels of architecture; context diagram, component diagram, deployment diagram, sequence diagram, and logical architecture
Support pilots for emerging technologies (including AWS services and CoPilot) and guide their transition into scalable, supported production environments
Develops documentation to support the application and as a guide for establishing common practices across the platform
Partners with platform engineering and DevOps teams to research, design and implement the appropriate technology needed to support the automation and orchestration strategy
Partnership with the Enterprise architecture, network, and security engineering team is critical to ensure that the architectural principals support the requirements and needs of the application as well as enterprise
Communicates regularly and effectively with senior technology leadership
Coordinate effort with external stakeholders to ensure timely delivery of dependent components
Working knowledge of service-level agreements (SLAs), escalation paths, managed services workflows, and ticketing platforms such as ServiceNow and Jira
Ensures solutions are clearly communicated for implementation, deliverables are of acceptable quality
Ensures compliance of architectural and engineering policies, standards and procedures
Monitor and stay abreast of industry trends and anticipate future direction of application development and cloud computing
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field
5+ years of experience in enterprise architecture, with a strong background in managing complex enterprise applications and infrastructure
3+ years of AWS experience
2+ years of Android Mobile Solution Experience
Experience with usage of cloud platform like AWS, GCP and serverless technologies, services and container technologies (Docker, Kubernetes etc.) or similar
Full-stack application management in AWS cloud native technologies like such as EC2, S3, RDS, EKS, Lambda, AmazonMQ, API Gateway, DynamoDB etc., and high level network and hardware integration
Experience implementing /deploying microservices, web services and APIs, gateways, service mesh in highly automated CI/CD environments
Experience in Well-Architected frameworks, application performance tuning, application resilience and reliability improvement
Experience in developing large scale responsive web applications across multiple end user devices
Experience in troubleshooting and support during critical system outages for operationally critical applications
Familiarity with GenAI, agentic technologies, automation platforms, and AI tools
Coordinating efforts across multiple teams like Release Managers, DevOps Engineers, QA, UX designers for a successful delivery of applications
DevOps and CI/CD: Strong knowledge of DevOps practices, including CI/CD, automation, and observability tools (Dynatrace, Datadog, Splunk)
Security and Vulnerability Management: Solid understanding of security best practices, including vulnerability management and mitigation
Data Management: Proficient in data architecture, governance, and security, with experience in both relational and non-relational databases
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree in Computer Science
Airline Experience
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-02-07
The Orlando Sentinel
2026-02-06
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