Dispatch Customer Service Representative jobs in United States
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Rogers Group Inc. · 2 days ago

Dispatch Customer Service Representative

Rogers Group Inc. is a leading aggregates and asphalt highway construction company seeking a Dispatch Customer Service Representative I to join their team in Greer, SC. The role involves providing customer service, dispatching products, processing invoices, and supporting the trucking supervisor with various administrative tasks.

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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Provide friendly, professional, and thorough customer service
Dispatch products and material for delivery
Enter requisitions for purchase orders
Process incoming invoices from vendors
Promote team atmosphere at location and across the division
Assist in processing paperwork for systems such as accounts payable, payroll, etc
Assist staff with customer service responsibilities
May be called upon at the discretion of Managers to perform other duties

Qualification

Accounts payable experienceMicrosoft Office proficiencyTrucking industry knowledgeTransportation management softwareCommunication skillsDetail orientedMulti-taskingGPS tracking systemsLoad scheduling

Required

High school diploma required
Proficiency with Microsoft Office applications
Excellent verbal and written communication skills are essential for interacting clearly and concisely with drivers, customers, and other key players involved in the process
Detail oriented with a high degree of accuracy with the ability to multi-task. Handling necessary documentation and maintaining accurate records, including deliveries and driver information, while ensuring compliance with transportation regulations and safety standards
Accuracy in record-keeping, route planning, and proficiency in Excel is a must
A good understanding of trucking industry operations, regulations (including Hours of Service regulations and Department of Transportation regulations), and best practices are important
The ability to manage multiple trucks, schedules, and priorities in a fast-paced environment is crucial

Preferred

Prior experience with accounts payable, general accounting, and billing related tasks
Familiarity with transportation management software, GPS tracking systems, load scheduling, and other relevant technologies

Benefits

Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short and Long-Term Disability.
Paid Holiday’s include Christmas shutdown between Christmas and New Years Day.
Paid vacation is available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.

Company

Rogers Group Inc.

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Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees.

H1B Sponsorship

Rogers Group Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (3)
2022 (1)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Jimmy Patton
CFO
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Company data provided by crunchbase