Children's Health Council · 2 days ago
Vice President, Clinics and Clinical Services
Palo Alto, CA
Full-time
Onsite
Director/Executive
$215K/yr - $245K/yr
10+ years expChildren's Health Council is dedicated to supporting the potential of every child, teen, and young adult. They are seeking a Vice President for Clinics and Clinical Services to provide strategic and operational leadership for all clinical programming, ensuring quality care and fiscal sustainability while enhancing community engagement and client satisfaction.
EducationHealth CareMental HealthNon ProfitWellness
Responsibilities
Provide strong fiscal leadership of all clinical services to ensure achievement of sustainability by managing revenue and expenses
In collaboration with CHC's Community Engagement division, the VP, Clinics and Clinical Services is CHC’s top clinical expert and represents the organization externally within the community to help facilitate opportunities to bring CHC’s excellent and expert clinical services to the forefront of the community
Partner with other community leaders to develop and enhance community and clinical partnerships and foster those relationships over time, ultimately leading to partnership opportunities or best practices in clinical service delivery
Attend and present at conferences, thereby elevating CHC’s reputation as a clinical expert in the local and national community
Drive CHC clinical leadership accountability and the establishment of standards across clinical areas to ensure uniformity with regulatory requirements and standards
Establish programs that achieve compliance with clinical standards for client care and service consistent with CHC’s commitment to a compassionate and supportive culture. This includes developing and maintaining ethical and clinically sound practices, as well as developing, in collaboration with the CFO, new program payment mixes and models that put a premium on cost without losing value
Collaborate with clinical directors and managers to ensure that clinical operations support excellent client care and services
Provide executive-level representation of clinical care delivery and programs, including presenting relevant and meaningful data to the appropriate Boards of Directors
Partner with the CEO to represent the organization to external stakeholders. To fulfill these extensive responsibilities, the VP, Clinics and Clinical Services will have key individuals in a range of positions reporting to them directly, including Clinical Directors and Medical Director/Chief Psychiatrist
Collaborate with Human Resources to develop programs to recruit, develop, and retain clinicians agency-wide
Lead clinician workforce planning needs and considerations and embrace and lead clinical leadership development in partnership with Human Resources
Oversee clinical directors/leaders and implement and assess standards of performance for clinical activities across the agency to ensure clinical services are practiced at the highest level of quality and with state-of-the-art technologies and protocols
Supervise and lead clinical department directors in these areas and align clinical services to CHC’s strategic plan and priorities
Lead the development and growth of clinical and service line programs in partnership with the CEO and Clinical Directors
Responsible for delivering a superior client experience program, fostering an environment of client and family experience that aligns with CHC’s vision and values, including established performance imperatives and key processes that drive client satisfaction initiatives within all divisions
Identify metrics and tracking processes for patient satisfaction reporting/analytics to support the goals of the organization and serve as the agency's expert advisor for clinical services and client care
Provide direct leadership for and maintain a strong internal culture of quality, client safety, and compliance across the agency
Develop, direct and coordinate innovative quality and client outcomes and report them on a regular basis. In addition, develop, direct, and coordinate management initiatives that meet and exceed national best practices, drive down variation, decrease costs, and create efficiencies, including clinical pathways for care, clinical outcomes data, and resource management programs
Create an environment that embraces data-driven decision-making, innovation, and performance improvement, supporting the implementation of programs that continuously advance clinical outcomes
In collaboration with the Compliance Officer and the COO, the VP, Clinics and Clinical Services will identify and manage institutional risks relating to clinical care across the enterprise
In partnership with the Compliance team, the VP, Clinics and Clinical Services oversees the clinical component of CHC’s Electronic Health Record (EHR) and supports the development and use of clinical information systems to assist clinicians in the delivery of the highest quality and most appropriate client care
Qualification
Required
PhD or PsyD, including professional licensure, in psychology, mental or behavioral health, or similar discipline, or a medical degree with specialty training in pediatrics or child psychiatry required
At least 10 years of experience post licensure
A minimum of 5 years of administrative and managerial experience, increasing in complexity, including the supervision of clinical professionals
Significant experience in interdisciplinary setting delivering services to children and families with behavioral and developmental challenges
Excellent knowledge of the standards of care for mental health and behavioral health care and good training in the legal/ethical issues of mental health-based services
Demonstrated commitment to compassionate, people‑centered leadership, including the ability to model empathy, humility, and emotional intelligence in all interactions; fosters a supportive culture that prioritizes psychological safety, clinician well‑being, and respect
Ability to lead with a trauma‑informed, mission‑driven approach that recognizes the emotional demands of clinical work in a non‑profit healthcare setting and supports staff resilience and professional growth
Ability to build trust‑based relationships through active listening, transparent communication, and respect for diverse backgrounds, lived experiences, and cultural perspectives
Capacity to navigate complex organizational challenges with compassion, balancing the mission and operational needs of the organization with the human needs of staff, clients, and community partners
Demonstrated clinical knowledge and expertise in child development
Ability to lead in a complex interdisciplinary team environment
Demonstrated track record of clinical program development and community outreach initiatives
Ability to work effectively and collaboratively with colleagues at a senior management level within the organization
Ability to develop and grow managers at the middle level of the organization through the use of effective mentoring and coaching skills
Ability to communicate at all levels of the organization (i.e., with peers, subordinates, board and donors, etc.) and to communicate with outside organizations (i.e., with representatives of university and community agencies)
Ability to deliver high-energy, impassioned presentations and speeches to both small and large audiences
Familiarity and experience with non-profit boards and the role of community-based organizations
Experience and knowledge in working and negotiating working agreements with public agencies and health care systems
Experience with medical-legal risk management
Understanding and support of clinical research, including outcomes measurement and health services research so that the mission of CHC is objectively realized
Familiarity with the academic medical care environment
Demonstrated track record in orchestrating change management within a clinical environment
Experience in operational planning
Strong fiscal management skills
Company
Children's Health Council
Children's Health Council provides education and mental health services to children suffering from ADHD, anxiety, autism & depression.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rosalie Whitlock, PhD
Ambassador and former CEO,
Ryan Eisenberg
Chief Executive Officer
Recent News
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