SSP America · 3 hours ago
Restaurant Systems & Data Manager
Ashburn, VA
Full-time
Onsite
Entry, Mid Level
$81K/yr - $101K/yr
2+ years expSSP America is seeking a Restaurant Systems & Data Manager to lead their growing team responsible for POS, kiosk, menu, and digital ordering configuration across their U.S. airport restaurant portfolio. This role involves managing a team of specialists, overseeing daily work assignments, and serving as a liaison between various operational teams to ensure efficient restaurant systems management.
Food & Beverages
Hiring Manager
Elaine Hastings
Responsibilities
Lead, mentor, and supervise a team of 9 responsible for POS, kiosk, menu, and restaurant systems configuration
Oversee daily work assignments, coach junior team members, and ensure accuracy of all item, price, and menu updates
Serve as the operational liaison between Technology, Operations, Commercial, and Finance
Manage ticket queues, track progress, and resolve system configuration issues quickly
Drive continuous improvement of tools, documentation, SOPs, and data governance
Lead high-impact or high-risk changes
Communicate timelines, priorities, and impacts clearly to stakeholders
Partner with leadership on upcoming initiatives and systems improvements
Qualification
Required
Minimum 2 years experience in restaurant systems, POS configuration, or menu/data operations
Experience supervising or coaching others
Familiarity with POS platforms such as Oracle Micros, Aloha, Simphony
Strong organization and prioritization skills
Excellent communication skills
Advanced Excel proficiency
Benefits
Comprehensive benefits including medical, dental, vision, PTO, 401(k), bonus
Company
SSP America
We call ourselves the food travel experts. We're passionate about bringing cool, authentic restaurants to airports that reflect a taste of place.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
George Mboya, MBA, CPA, CMA
Chief Financial Officer
Amanda Busby
Chief Operating Officer
Company data provided by crunchbase