Globe Life · 8 hours ago
Administrative Services (Onsite)
Birmingham, AL
Full-time
Onsite
Entry Level
1+ years expGlobe Life is a company committed to empowering its employees and fostering a collaborative culture. They are seeking an Administrative Services professional responsible for researching and providing information related to industrial burial insurance policies to ensure compliance with laws and assist various stakeholders.
Financial ServicesInsurance
Responsibilities
Research and provide documentation for more than 10,000 policy numbers annually to comply with state unclaimed property and escheat laws
Review and retrieve information from 'old' and 'new' change files stored in paper form in filing cabinets
Research policy applications stored on microfilm
Review various computer screens including BI01, AU01, and OnBase systems
Research 'Folio' change files and 'Title' change files as circumstances require
Respond to information requests from Globe Life departments, customers, and Authorized Funeral Directors regarding specific burial insurance policies
Research policy registers to determine whether and when specific burial policies have lapsed or been surrendered for cash value
Field telephone calls from insureds, family members, and funeral homes
Provide requested assistance to Globe Life's records department
Ensure all research and documentation activities maintain full compliance with class action lawsuit requirements
Qualification
Required
High School Diploma or GED
Strong research and investigative skills with high attention to detail
Ability to navigate multiple computer systems and databases (BI01, AU01, OnBase)
Excellent organizational skills for managing paper filing systems
Reliable and predictable attendance of your assigned shift
Ability to work full time and/or part time based on the position specifications
Preferred
1-2 years of experience in records management, research, or administrative support preferred
Experience with insurance policies or financial services industry a plus
Experience with microfilm research systems is beneficial
Proficiency in reviewing and interpreting microfilm records
Benefits
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
Recent News
2026-02-04
PR Newswire
2025-11-07
Company data provided by crunchbase