Trihydro Corporation · 13 hours ago
IT Systems Administrator
Laramie, WY
Full-time
Onsite
Mid Level
3+ years expTrihydro Corporation applies innovative technology and IT solutions to support their business operations and mission to deliver high-impact environmental and engineering outcomes. They are seeking a talented IT Systems Administrator to maintain and enhance Microsoft 365 and SharePoint platforms while providing advanced support to end users and contributing to IT operations and governance.
ConsultingEnvironmental ConsultingEnvironmental Engineering
Responsibilities
Provide Tier 1 and Tier 2 support to end users for hardware, software, network, and system issues; troubleshoot and resolve IT incidents in a timely manner
Provide Tier 2 technical support for escalated Helpdesk issues related to hardware, software, operating systems, and cloud services
Troubleshoot and resolve complex issues involving Microsoft 365, Windows endpoints, network connectivity, printers, VPN, and mobile devices
Serve as an escalation point for Tier 1 support staff; mentor and assist with troubleshooting and resolution strategies
Administer and support the Microsoft Office 365 platform including SharePoint Online, OneDrive, Teams, Outlook, and associated collaboration tools
Configure, maintain, and optimize SharePoint sites, site collections, libraries, lists, permissions, and governance policies to meet business needs
Coordinate data migrations, content creation, and changes across SharePoint sites and other collaboration systems
Create and manage user accounts, security groups, and access permissions in Active Directory and Microsoft 365
Develop documentation, training materials, and support resources for end users; deliver training on SharePoint and O365 capabilities
Work with IT leadership to assess, test, and implement new IT solutions and enhancements to improve operational efficiency and security
Track, document, and resolve incidents and service requests using the Helpdesk ticketing system while meeting defined SLAs
Participate in testing, evaluating, and deploying new IT tools and enhancements
Collaborate with IT leadership on process improvements, standardization, and technology roadmaps
Support company-wide IT initiatives related to security, business continuity, and operational efficiency
Qualification
Required
Bachelor's degree in information technology, computer science, or a related field or equivalent technical training and experience
Minimum of 3+ years' experience supporting Office 365 environments and administering SharePoint (Online)
Proven ability to provide technical support across a global or multi-site environment, including troubleshooting and problem resolution
Strong proficiency with Microsoft 365 services, Active Directory, Exchange Online, Teams, and SharePoint administration tools
Solid understanding of networking fundamentals, server administration, and endpoint support
Excellent communication skills and the ability to deliver technical information to non-technical users
Preferred
Experience with PowerShell scripting for automation and administration
Familiarity with security best practices, compliance frameworks, backup/recovery systems, and governance models within SharePoint and Office 365
Prior experience in professional services, consulting, or multi-office corporate environment
Benefits
Industry-leading 401(k) retirement plan, including a 6% discretionary match
Paid time off including vacation, flex, sick, paid family medical leave, and holiday pay
Comprehensive health insurance program (medical, dental, vision, and prescription)
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Mentoring and opportunities for professional advancement
Best-in-class safety culture
Company
Trihydro Corporation
Headquartered in Laramie, Wyoming, Trihydro provides environmental consulting, engineering and surveying, air quality and process management, information technology, and water and natural resource services to public and private clients.
501-1000 employees
H1B Sponsorship
Trihydro Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Kurt Tuggle, P.E.
President/CEO
Dan Frakes, CPA
Chief Financial Officer
Company data provided by crunchbase