Tishman Speyer · 7 hours ago
Concierge
New York, NY
Full-time
Onsite
Entry, Mid Level
$36/hr - $38/hr
2+ years expTishman Speyer is a diversified developer and operator of top-tier real estate, and they are seeking a Concierge for the Rockefeller Center. This role focuses on providing exceptional hospitality and personalized service to office customers, ensuring their requests are handled professionally while fostering long-term relationships.
Commercial Real EstateProperty DevelopmentReal EstateReal Estate Investment
Responsibilities
Maintain extensive knowledge of the Rockefeller Center campus, our dining destinations and retailers
Stay updated on New York City dining, shopping, and entertainment offerings, and establish contacts with vendors to provide information, ticketing, and reservations for office customers
Answer office customer questions about Rockefeller Center and the greater New York area, providing prompt and professional follow-up information
Personalize services and anticipate office customer requests
Make dining, theater, tour, travel, and other arrangements for office customers
Host VIP Tours for office customers and clients, displaying extensive familiarity with Rockefeller Center’s history
Work in collaboration with the Property Management team to drive Customer Engagement
Demonstrate a professional attitude in all interactions with office customers, colleagues, and vendors, both face-to-face and over the telephone
Develop and maintain resources and contacts to ensure office customers receive current information on a variety of activities and events
Perform other duties as assigned by management
Qualification
Required
At least 2 years of Concierge experience, preferably in a luxury hotel, resort or restaurant
Extensive knowledge of the local area, attractions, restaurants, and special exhibits
Strong time management skills with the ability to multi-task, set priorities, and adapt to changing conditions
Proficiency in operating computer equipment necessary for the job; knowledge of ALICE is a plus
Excellent communication and interpersonal skills, with the ability to work closely with other departments and communicate effectively with colleagues and office customers
Ability to handle problems effectively, including anticipating, preventing, identifying, and solving issues as necessary
Ability to maintain confidentiality of information
Comply with Tishman Speyer standards, policies, and regulations to encourage safe and efficient operations
Maintain high standards of personal appearance and grooming
Preferred
Exceptional leadership skills. Experience leading seasonal teams is a plus
An aptitude for guest service, always seeking opportunities to provide an 'above-and-beyond' experience, and able to manage difficult situations such as guest complaints
The willingness to adapt to a variety of customer service scenarios and operations
Benefits
Discretionary annual bonus
Comprehensive medical, dental, and vision insurance
Life and disability insurance
401(k) plan (with matching contributions)
Wellness benefits
Company
Tishman Speyer
Tishman Speyer is a real estate developer, owner, and investor that specializes in properties located in major cities worldwide.
1001-5000 employees
H1B Sponsorship
Tishman Speyer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (5)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$6.83BKey Investors
La CaisseBank of America,Goldman Sachs,JP Morgan Chase,Wells FargoBank of America,Wells Fargo
2025-04-11Debt Financing· $331M
2025-01-08Debt Financing· $2.85B
2024-10-18Debt Financing· $3.5B
Leadership Team
Rob Speyer
President and CEO
J
Jenny Wong
Senior Managing Director
Recent News
vcnewsdaily.com
2026-02-06
Tech Startups - Tech News, Tech Trends & Startup Funding
2026-02-05
Company data provided by crunchbase