Etsy · 3 hours ago
Senior Manager, Market Research
Brooklyn, New York
Full-time
Hybrid
Senior Level
$202K/yr - $262K/yr
5+ years expEtsy is the global marketplace for unique and creative goods, seeking a Senior Manager for Market Research to lead a team of researchers. This role involves influencing company strategy through market insights and mentoring team members in qualitative and quantitative research methods.
Consumer GoodsE-CommerceInternetRetailSales
Responsibilities
Lead a team of 4+ market researchers, mentoring them on quantitative and qualitative research methods, stakeholder management, effective communication, and career development
Develop and maintain collaborative relationships with senior stakeholders in Marketing, Product, and Strategy & Operations–as well as managers in other insights disciplines (Analytics, UX Research, Quant Research)—to determine research needs and synthesize insights
Apply innovative research techniques and explore new ways to deliver rich insights in a fast-paced environment, including responsible and effective integration of AI into research workflows
Collaborate and communicate in a way that amplifies the voice of our customers, ensuring that the team’s insights are embedded and acted upon
Partner with other research managers to grow and develop the Research team
Recruit and hire outstanding researchers and facilitate their onboarding experience
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Qualification
Required
5+ years of experience conducting primary market research, including surveys, in-depth interviews, and focus groups
Exceptional quantitative research skills, including survey sampling, questionnaire design, and data analysis
Direct experience with multi-market brand tracking (operations & vendor management, sample quality & consistency, data analysis, reporting)
3+ years previous management experience, developing and motivating a high-performing market research team
A demonstrated track record of influencing marketing decision-making with inspirational, action-orientated, and high quality research
You balance rigor and speed-to-learning, and guide your teams on research plans and methodologies that do the same
You are a connector and have a high comfort level in building relationships and collaborating with internal and external relationships with key partners (Marketing, Product, Analytics, Legal, research vendors, etc.)
You have a growth mindset, and lead with curiosity and a continuous learning approach
Benefits
Equity package
Annual performance bonus
Competitive benefits
Company
Etsy
Etsy is an e-commerce site and a smartphone application for buying and selling handmade and vintage items.
1001-5000 employees
H1B Sponsorship
Etsy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (46)
2023 (32)
2022 (52)
2021 (45)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$747.26MKey Investors
Elliott Management Corp.Index VenturesAccel
2025-06-12Post Ipo Debt· $650M
2024-02-01Post Ipo Equity
2017-05-15Post Ipo Equity
Leadership Team
Kruti Goyal
Chief Executive Officer
Jim Connell
Staff Software Engineer
Recent News
Android Authority
2026-02-05
2026-02-04
Company data provided by crunchbase