Client Service Coordinator (Public Defenders Department) jobs in United States
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County of Berks, PA · 12 hours ago

Client Service Coordinator (Public Defenders Department)

The County of Berks, PA is seeking a Client Service Coordinator for the Public Defenders Department. This role involves providing alternative disposition plans for clients with mental health and substance abuse disorders, conducting case investigations, and assisting incarcerated defendants with applications for representation.

Government Administration

Responsibilities

Identify clients with Mental Health &/or substance disorders to assist them accordingly
Collaborate with representatives from Social Service Agencies and/or treatment facilities to make referrals and recommendations, as needed
Upon request of Public Defender attorneys:
Prepare Psycho-Social Pre-Sentence Report (sentence mitigation report) of client for court, and collect documentation, as determined (such as Mental Health Records, School Records, Social Service Records & the like)
Interview client and witnesses, review crime scene(s), photograph crime scene, serve subpoenas for court hearings, review police reports, obtain medical records, etc
Provide assistance to incarcerated Defendants filling out Public Defender application for representation
Provide assistance at trial
Occasional travel in-and-around the county and surrounding areas is sometimes required, to include prisons, courthouses, and meet with in-custody clients and interview witnesses

Qualification

Community servicesGeneral knowledge of criminal lawInterview clientsWindows-based computer skillsCollaboration with agenciesHandle stressEffective communicationProblem-solving skillsOrganizational skills

Required

Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field
Ability to work independently with limited supervision
Must demonstrate knowledge of community based social services
Ability to use windows-based computer programs
Able to collaborate with multiple agencies
Ability to communicate effectively – both oral and written
General knowledge of criminal law & procedure
General knowledge of Mental Health Act
General knowledge of jail diversion & Treatment Courts
Ability to interview for court reports & services
Good problem-solving ability and organizational skills
Ability to thrive in a stressful, fast-paced team environment
Ability to use a camera to photograph crime scenes
Ability to handle stress
Physical presence in the office is required

Preferred

No experience required, one year of experience preferred
Any equivalent combination of experience and training which provides the required knowledge, skills and abilities will be considered

Company

County of Berks, PA

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It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.

Funding

Current Stage
Late Stage

Leadership Team

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Timothy Smith
Chief Information Officer
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