City of South Fulton · 7 hours ago
ADMINISTRATIVE TECHNICIAN
South Fulton, GA
Full-time
Onsite
Entry Level
2+ years expCity of South Fulton is seeking an Administrative Technician to serve as the first line contact for the department and assist with administrative functions. The role involves providing exceptional customer service, handling inquiries, and ensuring quality interactions.
CommunitiesGovernmentPublic RelationsSocial
Responsibilities
Answer incoming calls and redirect as appropriate
Provide information to customers on the phone, in person, and in writing
Resolve simple questions and concerns
Ensure every interaction is handled with the highest level of ownership, customer service, and quality
Demonstrate care for each customer by being courteous and professional, and always maintaining a positive attitude
Provide an exceptional customer experience with every interaction
Ability to work in a fast-paced environment and multitask
Requires the ability to speak on the phone while using a computer
Logic and problem-solving skills
Excellent communication skills, both verbal and written
Highly developed interpersonal communication skills
Ability to meet quality standards
Any other duties as assigned
Qualification
Required
A high school diploma or GED is required
Two (2) years of call center, secretarial, office administration, or customer service experience and/or training
Ability to work in a fast-paced environment and multitask
Requires the ability to speak on the phone while using a computer
Logic and problem-solving skills
Excellent communication skills, both verbal and written
Highly developed interpersonal communication skills
Ability to meet quality standards
Any other duties as assigned
Preferred
Bilingual Spanish speaker 3-5 years of fluency
Company
City of South Fulton
City of South Fulton is a government organization that provides administrative services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dominic Ochei
Interim Chief Financial Officer
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