Familylinks, Inc. · 5 hours ago
Program Manager-Supports Coordination
East Stroudsburg, PA
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $57K/yr
2+ years expFamilylinks, Inc. is dedicated to serving diverse communities in Western Pennsylvania for over sixty years. The Program Manager will lead multi-disciplinary teams in providing community-based services while ensuring compliance with policies and procedures, managing budgets, and supervising staff.
Health CareNon ProfitWellness
Responsibilities
Responsible for the day-to-day supervision of their assigned team in accordance with applicable licensing and/or regulatory compliance
Implement the agency's policies and procedures in all operational functions
Provide successful conflict resolution with stakeholders including participants, families and external agencies as needed while maintaining positive relationships
Implement established quality review process and initiate actions to improve quality of service
Responsible for assuring program expenditures are in line with established program budgets
Ensure individual participant budgets are within the programs county allocation
Ensure compliance with health and safety procedures and instruct staff accordingly, including expectations established for Incident Management
As requested, assist in emergency situations
Participate in agency after hours and manager of the day on call rotations
Provide clinical supervision to up to 7 Support Coordinators
Ensure staff complete required trainings in accordance with regulation, and agency/program standards while securing appropriate resources to ensure training and growth of staff occurs
Interview and hire staff to maintain approved staffing levels
Approve all staff expenses, timecards and time off requests within a timely fashion (24 hour turnaround)
Responsible for personnel management, performance reviews, competency development, and coaching of staff
Record time and attendance via HRIS and Timekeeping system
Attend meetings/training and supervision as requested/required
Other duties as assigned
Adhere to laws, regulations, and internal policies and procedures, including those related to maintaining client confidentiality such as HIPAA
Qualification
Required
A bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences; and two years' experience as a Supports Coordinator; or have a combination of experience and education equaling at least six years of experience in public or private social work including at least 24 college-level credit hours in sociology, social work, psychology, gerontology or other related social science
Candidates must have knowledge of Pennsylvania's intellectual disability and autism service system which includes successful completion of: Person-Centered Thinking training, Person-Centered Planning training
A valid driver's license and access to an automobile for agency business are required
Proficiency with Microsoft Outlook, computer/laptop, tablet and cell phone required
Preferred
Prior supervision experience is highly desirable but not required
Proficiency with Microsoft Office Suite, preferred
Benefits
Opportunity for low to no cost medical insurance
Free Dental/Vision Insurance
Generous PTO
Paid Holidays, Clearances, and Training
Employee Recognition Program
Employee Referral Program
Tuition Reimbursement and Eligibility for Student Loan Forgiveness
Optional 403(b) Retirement Plan w/ Employer Match
Career Advancement Opportunities
Company
Familylinks, Inc.
For more than 65 years, Familylinks has been proudly serving individuals and families in western Pennsylvania.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stacey Vaccaro
President and CEO
Monique Jackson
Chief Operating Officer
Company data provided by crunchbase