Mastercard · 9 hours ago
Lead Program Manager
Mastercard is a global leader in digital payments, empowering economies and people in over 200 countries. The Lead Program Manager will drive strategic initiatives and ensure successful delivery of complex programs across multiple domains, requiring strong leadership and governance skills to manage cross-functional teams and optimize processes.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Champion Program Delivery Excellence (PDE) and enforce work standardization across projects
Drive adoption of tools such as JIRA/ALM and maintain the Mastercard Catalog
Develop and maintain program scoring models, roadmaps, and strategic plans
Define and track objectives, OKRs, and KPIs to measure success
Oversee work intake, elaboration, prioritization, and planning for programs
Manage governance processes including VoIP, Business Continuity, and BOMM
Provide project oversight, ensuring alignment with technical imperatives and compliance with OKRs
Deliver accurate and timely reporting to stakeholders
Lead stakeholder management and ensure effective information flow across teams
Drive change management initiatives and facilitate lessons learned sessions
Represent programs in cabinet meetings and executive forums
Manage contracts, renewals, and strategic funds for programs as needed
Develop staffing plans and ensure readiness through shovel-ready plans
Conduct efficiency exercises and manage RFP/RFI processes for vendor engagement
Identify and mitigate program risks, ensuring timely issue resolution
Monitor performance metrics and enforce quality assurance standards
Qualification
Required
Bachelor's degree in Business, Technology, or related field; Master's preferred
8+ years in program management with at least 3 years in a leadership role
Proven expertise in governance frameworks, budget management, and risk mitigation
Strong proficiency in JIRA/ALM, project portfolio tools, and reporting systems
Exceptional communication, negotiation, and stakeholder management skills
Preferred
PMP, PgMP, or similar certification
Experience in corporate security programs or regulated environments
Ability to manage multiple complex programs simultaneously
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Recent News
2026-02-06
Company data provided by crunchbase