Abby Care · 2 days ago
Director, People Operations
United States
Full-time
Remote
Director/Executive
7+ years expAbby Care is a company focused on transforming family caregiving through a tech-powered platform. They are seeking a Director of People Operations to design and lead operational strategies for a diverse workforce, ensuring compliance and an excellent employee experience.
Child CareHealth CareHome Health Care
Responsibilities
Build and lead the People Operations team, covering payroll, benefits, compliance, HR systems and technology, and employee lifecycle management. You will directly and indirectly manage both U.S. based staff and global contractors
Design and scale caregiver onboarding, payroll, and benefits processes, ensuring accuracy and compliance across states
Partner closely with the Operations teams to ensure People Ops is tightly integrated into the caregiver experience
Embed AI tools and automations into People workflows to drive efficiency and error reduction (e.g., payroll anomaly detection, automated compliance checks, employee ticket triage). Develop a “human + AI” operating model for People Ops staff and contractors
Own HRIS, payroll, and benefits platforms; partner with Finance and Legal on compliance and audits
Own the people technology and systems strategy and execution
Monitor and ensure adherence to employment laws across multiple states, with a focus on caregiver classification and benefits eligibility
Oversee employee support (caregivers and HQ staff), ensuring fast, empathetic, and accurate resolution of People-related inquiries
Partner with the broader people organization to deliver a consistent, scalable employee experience
Qualification
Required
7+ years of People/HR Operations experience, including at least 3 years leading teams in high-growth, complex organizations
Proven expertise in HR operations, compliance, HRIS, and benefits across multiple states
Experience managing distributed operations teams and global contractors
Strong understanding of U.S. employment law and caregiver/healthcare compliance is a plus
Demonstrated ability to implement and scale systems and processes
Comfort with AI/automation tools, with a track record of leveraging technology to drive efficiency
Benefits
Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
Company
Abby Care
Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase