Tukios · 17 hours ago
Customer Support Specialist
Ogden, UT
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrTukios is a fast-growing leader in the website and technology space, known for its supportive culture and innovative products. The Customer Support Specialist will provide friendly, professional support to customers, troubleshoot technical issues, and participate in special projects while delivering high-quality customer service.
FuneralsSoftwareVideo
Responsibilities
Provide friendly, professional support to customers via inbound calls and emails
Troubleshoot and resolve technical issues related to video and website products, collaborating with internal teams when needed
Take ownership of special projects and initiatives as assigned by leadership
Deliver consistently high-quality customer support with a positive, solutions-focused mindset
Participate in a rotating schedule for weekend and on-call support coverage
Qualification
Required
Provide friendly, professional support to customers via inbound calls and emails
Troubleshoot and resolve technical issues related to video and website products, collaborating with internal teams when needed
Take ownership of special projects and initiatives as assigned by leadership
Deliver consistently high-quality customer support with a positive, solutions-focused mindset
Participate in a rotating schedule for weekend and on-call support coverage
A friendly, personable, and empathetic communicator
Comfortable working with computers and a variety of tech tools
Strong written communication skills, especially in email
Eager to learn, grow, and adapt in a fast-paced environment
A team player with a positive, can-do attitude
Must be available to work in person
Preferred
High school diploma or equivalent (preferred)
Benefits
Health insurance
Dental insurance
Paid time off
401(k) matching
Vision insurance
Company
Tukios
Tukios is a technology provider in the deathcare space providing a suite of products to funeral homes.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
C
Curtis Funk
Dreamer/CEO
Company data provided by crunchbase