KeyBank · 2 hours ago
Part-Time Teller
Cincinnati, OH
Full-time, Part-time
Onsite
New Grad, Entry Level
$18/hr - $23.08/hrKeyBank is a financial institution dedicated to helping clients with their financial journeys. As a Part-Time Teller, you will provide exceptional client service, assist with account transactions, and identify financial wellness opportunities for clients. This role requires a strong client experience culture and adherence to compliance and security procedures.
Banking
Responsibilities
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially
Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting
Proactively work to identify and resolve client servicing issues, escalating as needed
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
Attend and participate in in-person morning huddles and end of day debriefs
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
Work on Saturdays as directed by management
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key
Qualification
Required
High School Diploma, GED, or equivalent business experience
Experience in a client service role
Experienced in cash handling
General understanding of PC with Windows based applications and calculator
Availability to work during any branch hours as the schedule may be variable
Ability to accurately and securely process cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
Ensuring accuracy in transactions and maintaining organized records
Ability to identify and resolve client servicing issues efficiently
Understanding and following banking regulations and security procedures
Skills in identifying financial needs and promoting relevant banking products and services
Awareness of techniques to detect and prevent fraudulent activities
Collaborating effectively with teammates to ensure smooth operations
Strong work ethic and high level of integrity
Excellent time management skills
Preferred
Notary License
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
Founded in 1849
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Gorman
Chairman, Chief Executive Officer, and President, KeyCorp
Holly Santoro
Executive Administrator to the Chairman & CEO
Recent News
2023-08-28
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