Department Specialist - Public Works jobs in United States
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NEOGOV · 1 day ago

Department Specialist - Public Works

NEOGOV is a company that supports public service agencies, and they are seeking a Department Specialist for the Public Works department. The role involves performing specialized clerical duties to maintain and process records, answer questions regarding departmental policies, and provide assistance to the public.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Organizes files and catalogs materials
Gathers data, posts, sorts, checks and maintains records; receipts money
Operates computer to access/update various files and programs; runs/prepares a variety of reports
Types forms, letters, memos, reports and file cards; makes copies
Records information on various forms and documents
Provides assistance to and gathers information from the general public in completing and processing required forms and/or to complete department-related functions
Answers questions and composes correspondence regarding departmental policies, procedures and services
Handles dissatisfied individuals by identifying questions, problems and offering assistance
Assembles or compiles a variety of data from various records for incorporation into reports
Performs moderately complex mathematical computations such as percentages and interest to complete assignments

Qualification

Filing systems knowledgeRecordkeepingClerical work experienceMicrosoft Office proficiencyBusiness EnglishPublic relations skills

Required

Considerable knowledge of different filing systems including alphabetical, numerical and chronological
Business English, spelling and punctuation
General office practices and procedures
Recordkeeping
Some knowledge of the operations, policies, terminology and governing laws of the assigned department
Excellent public relations skills
Ability to remain calm, professional and friendly in adverse situations
High school graduation or equivalency
Two years of experience performing clerical work, preferably including experience and/or training in the operation of the particular assigned department
Any satisfactory combination of experience and training which demonstrates the knowledge, skills and ability to perform the above described duties

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase