Resource Management Concepts, Inc. · 13 hours ago
Desktop Support Administrator
Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. RMC is hiring a Desktop Support Administrator to support their customer in Indian Head, MD, where the selected applicant will work as part of an integrated team to maintain IT infrastructure and support end-user desktop services.
Consulting
Responsibilities
Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio-visual equipment
Perform server/workstation installations and technology refreshes
Install and configure external workstation hardware
Install and configure authorized software on workstations
Diagnose and resolve hardware and software issues
Perform system upgrades as required
Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS)
Assist in artifact development as well as continuous monitoring activities
Maintain end-point data backups and ensure integrity
Participate in the patch management process
Create and maintain documentation
Lead and assist with projects as needed
Qualification
Required
An Interim DoD Secret clearance is required to start. A Top Secret clearance will be required for this position. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information
Minimum of 3 years of experience supporting system administration for DoD or Federal Programs
DoD 8570.01M IAT Level II Certification with Continuing Education (CE) (GSEC, CompTIA Security+ CE, SCNP, SSCP) is required
Experience providing end user desktop support services
Strong understanding of IT Management and associated cybersecurity principles to include cybersecurity policy, network security, and digital forensics
Benefits
Tuition assistance
Certifications
Competitive paid vacation package with 11 paid federal holidays
High-quality, low-deductible healthcare plans
Pet insurance
Competitive 401K package
Company
Resource Management Concepts, Inc.
RMC is a dedicated small business provider of exceptional management and technology solutions.
Funding
Current Stage
Late StageRecent News
Memphis Business Journal
2023-10-05
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