Blue Stream Fiber · 20 hours ago
MIS Architect
United States
Full-time
Remote
Entry, Mid Level
1+ years expBlue Stream Fiber is a company with over 45 years of industry experience, providing internet, TV, and phone products in Florida. The MIS Architect is responsible for maintaining and designing the company’s billing system, implementing new processes, troubleshooting issues, and supporting customer-facing departments with various projects.
InternetTelecommunications
Responsibilities
Maintain the ICOMS billing system and its IBM Host while implementing new processes and features
Assist with Data Migrations as well as Standardizing and/or automating various tasks
Troubleshoot all ICOMS and related issues to resolution
Support various key, customer facing departments with new issues and projects
Document new and current department processes and step by step instructional guides
Configure, apply, test, and document any requested changes prior to production implementation
Qualification
Required
Previous experience with ICOMS, GUI, and IAD minimum 1 year, required
IBM AS/400 command line experience required
Basic troubleshooting skill are required
Preferred
Experience with HELP Systems products such a Robot Scheduler is preferred
Telecomm experience, minimum 1 year, a plus
Process documentation experience a plus
SQL knowledge a plus
Proficient with MS Excel, experience with MS Word and other MS Office Applications
MS Visio a plus
Experience with ECOM processing and ability to learn the new ECOM process we have launched
Exceptional attention to detail with the aptitude to follow instructions as provided and increase current knowledge base
General knowledge of database management and able to effectively refer to user guides as needed
Expected to be able to learn System Parameters and how they interact with current business practices
Flexibility with working hours including overnight maintenance
Ability to self-manage themselves to successfully complete all work assigned and within the expected timeframe
Ability to work and complete Projects while effectively communicating with the PM
Ability to read and update reports as needed
Works well within a small group of peers, interdepartmentally, and with Vendor
Benefits
Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP
Company
Blue Stream Fiber
Blue Stream provides gigabit-speed broadband, as well as video and voice services to residential and commercial customers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Sixth Street
2024-02-13Private Equity
2020-06-02Acquired
Leadership Team
Joe Canavan
Chief Executive Officer
Myron Reising
Chief Financial Officer
Recent News
thefastmode.com
2025-12-01
Seattle TechFlash
2025-09-12
2025-07-16
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