Verifone · 1 day ago
Order Management Analyst
Clearwater, Florida, United States
Full-time
Hybrid
New Grad, Entry LevelVerifone is a leader in the electronic payment technology industry, known for its innovative payment solutions. The Order Management Analyst plays a critical role in ensuring accurate order processing and delivering high-quality customer experiences, working closely with various teams to manage orders from receipt through fulfillment.
Financial ServicesHardwarePaymentsRFID
Responsibilities
Process a high volume of customer orders with accuracy and compliance, from purchase order receipt through shipment, credits, rebills, and DOAs
Manage a consistent order queue while meeting defined SLAs and quality standards
Serve as a primary point of contact for customer and internal inquiries related to order status, discrepancies, freight issues, shipping errors, and billing questions
Resolve escalations from Sales Support Representatives by providing clear guidance and timely solutions
Communicate effectively with internal teams (Sales, Sales Ops, Warehouse, Product, Services) to ensure timely order fulfillment and issue resolution
Provide proactive follow-up on orders and accounts to ensure customer satisfaction
Handle a high volume of inbound and outbound emails and phone calls with professionalism and efficiency
Assist with administrative coordination for rollouts and special projects as needed
Adapt to evolving procedures, systems, and business priorities in a deadline-driven environment
Qualification
Required
Strong verbal and written communication skills; ability to communicate clearly with both customers and internal stakeholders
Proven customer service experience in a high-volume phone and email environment
High attention to detail with a strong focus on accuracy and compliance
Ability to manage multiple tasks simultaneously and prioritize effectively
Comfortable working under pressure while meeting deadlines and SLAs
Strong problem-solving, research, and analytical skills
Team-oriented mindset with the ability to collaborate across departments
Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word)
Preferred
Experience with order management or ERP systems (Oracle E-Business Suite, Business Objects a plus)
Understanding of end-to-end order processing workflows
Bilingual
Company
Verifone
VeriFone is a California-based company that designs, markets, and services electronic payment solutions.
Founded in 1981
1001-5000 employees
H1B Sponsorship
Verifone has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (5)
2023 (11)
2022 (15)
2021 (14)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$235M2025-04-01Private Equity· $235M
2018-04-09Acquired
2005-04-29IPO
Leadership Team
Ozgur Ozvardar
VP & General Manager, Turkey, Middle East and Northern Africa
Recent News
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2026-02-03
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2026-01-23
Company data provided by crunchbase