Indiana University · 5 hours ago
General Service Technician (Network Operations and Control Technician)
Bloomington, IN
Full-time
Hybrid
New Grad, Entry LevelIndiana University is a non-profit organization focused on advancing research and education through network management services. The General Service Technician will provide troubleshooting, monitoring, and customer support for network operations, while assisting team members with network and information system needs.
Higher Education
Responsibilities
Provides trouble-shooting, monitoring, tracking, resolution, and documentation for all network support areas
Assists team members in establishing network and information system needs
Provides customer support for issues, requests, and questions related to all network support areas
Performs administrative and miscellaneous duties associated with record keeping, inventory, safety and other requirements
Qualification
Required
High school diploma or equivalent (such as HSED or GED)
Proficient written and verbal communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Ability to communicate effectively and to operate computers and other related technical equipment
Ability to frequently move objects weighing up to 50 pounds
Ability to perform the essential functions with or without an accommodation
Preferred
Some experience in a related technical area
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
Founded in 1820
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
Inside INdiana Business
2026-01-13
2025-10-31
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