Concierge jobs in United States
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Cushman & Wakefield · 2 days ago

Concierge

Cushman & Wakefield is a leading global real estate services firm, and they are seeking a Concierge to provide exceptional service to residents and guests. The role involves greeting guests, managing bookings, and coordinating with various departments while maintaining strong communication and professionalism.

CommercialCommercial Real EstateConsultingLeasingLegalProperty Management

Responsibilities

Specific duties include, but are not limited to: welcoming resident guests, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings, etc
Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors and neighbors
Acquire a broad knowledge of the community and the surrounding area
Build strong relationships with current and future members of the apartment community
Marketing the property
Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective
Assist with on and off site resident events and initiatives
Social Media posting, ensure that communication between residents and community representatives is open and effective
Assist with on and off site resident logging, and Internet Presence
Work as part of the site team to ensure that each event is a sociable and pleasurable environment
Answer the concierge phone line Ensure that the Community Amenities area has proper inventory
Proactive communication with Management for issues or concerns
Review the Activity Log and be ready to begin work at the commencement of the shift
Maintain an appropriate level of confidentiality in regards to the residents
Adhere to all property guidelines and standards of performance
Maintain work area to an appropriate level of presentation
Other duties as assigned

Qualification

CommunicationCustomer ServiceCommunity KnowledgeProfessional AppearanceEvent Coordination

Required

Must be able to speak, write and communicate effectively
Must maintain professional appearance and comply with prescribed dress code policy
Ability to cope in a fast-pace environment and ability to work under minimal supervision
High School Diploma, GED, Trade, Technical, or Vocational school
1+ years of related experience

Benefits

Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work

Company

Cushman & Wakefield

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Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.

Funding

Current Stage
Public Company
Total Funding
$734.8M
Key Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M

Leadership Team

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Matthew Bouw
CEO Asia Pacific & EMEA
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Michelle M. MacKay
CEO
Company data provided by crunchbase