Sr Spec, IT jobs in United States
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Baxter International Inc. · 1 day ago

Sr Spec, IT

Baxter International Inc. is a global healthcare company dedicated to saving and sustaining lives. The Senior Specialist, IT role involves providing high-level technical support to executives and board members, ensuring seamless technology experiences during critical corporate events and meetings.

BiotechnologyClinical TrialsHealth CareMedical
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Responsibilities

Provide on‑site IT support for Baxter’s Deerfield corporate headquarters
Deliver 24/7 white‑glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network‑related issues
Lead white‑glove onboarding for new executive hires and ensure a seamless technology experience
Support on‑site and off‑site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root‑cause analysis for recurring issues
Provide AV and IT setup for town halls and other high‑visibility corporate events

Qualification

ServiceNowWindows OSCisco TelepresenceAV systemsITIL processesVIP supportCybersecurity best practicesCommunication skillsProblem-solving skillsDocumentation skills

Required

Provide on-site IT support for Baxter's Deerfield corporate headquarters
Deliver 24/7 white-glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network-related issues
Lead white-glove onboarding for new executive hires and ensure a seamless technology experience
Support on-site and off-site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root-cause analysis for recurring issues
Provide AV and IT setup for town halls and other high-visibility corporate events
Ability to travel occasionally for off-site executive meetings and events
Flexible to work extended hours or weekends for critical executive support
Strong problem-solving and analytical skills
Familiarity with cybersecurity best practices for endpoint devices
Experience in vendor coordination for AV and hardware support

Preferred

ServiceNow, Windows OS, Endpoint hardwares
Collaboration tools: Teams, Zoom, Webex, OneDrive, AppSpace
Administrative platforms: Cassinfo, Workday, Adobe Admin
Familiarity with remote support tools and enterprise mobility management
Knowledge of network fundamentals and troubleshooting
Strong understanding of ITIL processes and incident management
Experience with VIP support in a corporate environment
Superb communication and interpersonal skills for executive interaction
Strong documentation and process improvement skills

Benefits

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Company

Baxter International Inc.

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For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world.

Funding

Current Stage
Public Company
Total Funding
$2.28B
Key Investors
German Federal Ministry of Education and Research
2025-12-08Post Ipo Debt· $600M
2021-04-21Grant· $1.81M
2019-05-15Post Ipo Debt· $1.68B

Leadership Team

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Andrew Hider
President and Chief Executive Officer
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Giuseppe Accogli
EVP & Chief Operating Officer
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Company data provided by crunchbase