University of Tennessee, Knoxville · 2 days ago
Operations, Employer Relations & Student Support Specialist - Office of Financial Aid & Scholarship - UTK
Knoxville, TN
Full-time
Hybrid
Entry Level
2+ years expThe University of Tennessee, Knoxville (UTK) is seeking an Operations, Employer Relations & Student Support Specialist to enhance accessibility to higher education and improve student recruitment and graduation. This role involves supporting the Federal Work-Study program by providing direct service to students and managing payroll workflows while ensuring adherence to financial aid and HR procedures.
Higher Education
Responsibilities
This is an on-campus position with some hybrid/remote work schedule flexibility
The Operations, Employer Relations & Student Support Specialist role supports the administration of the Federal Work-Study (FWS) program by providing direct service to students and campus employer supervisors, managing onboarding and payroll workflows, maintaining accurate data across institutional systems, and ensuring adherence to established Financial Aid, HR, and Payroll procedures
This position performs work under the direction of the Campus-Based Coordinator and plays a key role in executing daily operational processes that support a compliant, student-centered employment experience
Qualification
Required
High school diploma or at least two years' experience in accounting and/or payroll
Well-developed oral and written communication and interpersonal skills
Ability to work in fast-paced environment and meet deadlines
Preferred
Associate's degree
Experience with Oracle ERP or similar payroll system
Must be able to work in a stressful environment due to the pressures and sensitivity of matters of financial concerns while maintaining student confidentiality
Working knowledge of the University payroll system preferred
Working knowledge of personnel or Human Resource functions
Ability to manage dates and deadlines
Benefits
Generous paid leave , accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
Flexible work arrangements, offering a hybrid schedule to most team members
Education benefits for employees and their dependents at UT System campuses
Retirement and deferred compensation plans, including 401(k), 403(b), etc.
Comprehensive medical, dental, and vision insurance plans
Employee discounts to attractions, services, and goods
Company
University of Tennessee, Knoxville
As the state’s land grant, research-intensive institution, the University of Tennessee, Knoxville, is a university that leads.
10001+ employees
H1B Sponsorship
University of Tennessee, Knoxville has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (143)
2024 (100)
2023 (100)
2022 (83)
2021 (77)
2020 (108)
Funding
Current Stage
Late StageLeadership Team
Bruce Behn
Dean and CEO, Digital Learning
Mark Savage
Chief Technology Officer, Digital Learning at UT
Recent News
Perishable News
2023-10-04
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