Bureau Veritas Group · 1 day ago
Operations Manager - Martinez, CA
San Francisco, CA
Full-time
Onsite
Senior Level
5+ years expBureau Veritas Group is a global leader in testing, inspection, and certification services, and they are seeking an Operations Manager for their Martinez, CA facility. The Operations Manager will oversee day-to-day operations, manage financial performance, and ensure customer satisfaction while driving continuous improvement and operational efficiency.
Consumer GoodsEnvironmental ConsultingIndustrialInnovation ManagementManagement Information SystemsOil and GasProduct ManagementQuality AssuranceSustainabilityTask Management
Responsibilities
Oversee all operational activities at the Martinez facility, ensuring execution meets or exceeds customer expectations and budgeted performance targets
Monitor and manage branch financial performance including timely billings, collections, expense control, and achievement of revenue targets
Ensure all staff have adequate resources, Personal Protective Equipment (PPE), tools, and equipment to safely perform assigned functions
Organize office procedures, schedules, and staffing assignments to meet/exceed customer requirements and operational demands
Review local operations across all functions; identify and implement process improvements aligned with Bureau Veritas continuous improvement initiatives
Identify and pursue new business opportunities; develop and maintain strong client relationships
Troubleshoot issues, resolve problems, and ensure customer satisfaction through proactive communication and service delivery
Obtain and maintain in-depth knowledge of local market requirements, competitive landscape, and customer needs
Foster and maintain customer confidence in Bureau Veritas inspection and laboratory services through consistent quality and professionalism
Participate in hiring decisions and personnel actions in coordination with Human Resources
Ensure all staff are adequately trained to perform required job functions; maintain current competency records and training documentation
Provide constructive feedback, recognize strong performance, and address performance gaps fairly and consistently
Handle disciplinary matters in a fair, consistent, and documented manner; maintain open communication with Human Resources
Champion the Bureau Veritas Business Management System (BMS); maintain an open-door policy to promote empowerment, accountability, and engagement
Mentor and develop operational staff with potential for advancement
Support ISO 17025, ISO 9001, and ISO 14001 certifications; manage corrective and preventive actions (CAPA) as needed
Read, understand, and enforce BMS procedures and requirements across the facility
Enforce HSE policies and procedures; ensure compliance with all applicable governmental regulations and industry standards
Maintain adherence to all Bureau Veritas corporate policies and procedures at facility level
Ensure all business practices meet or exceed company policy and industry standards
Represent Bureau Veritas by appearance, demeanor, and conduct; behave ethically at all times
Communicate effectively with all organizational levels—from frontline staff to senior management and external clients
Champion Bureau Veritas values, ethics, and culture; serve as a role model for professional excellence
Maintain on-call status (24/7) as directed to address operational emergencies or critical issues
When required, perform duties of Operations Supervisor and/or Inspector to ensure operational continuity
Attend company meetings, training sessions, and professional development opportunities as required
Perform other duties as assigned by senior management to support branch objectives
Ensure full and adequate coverage of all field assignments by assigning appropriate resources and personnel based on skill level and availability
Provide job-related training, safety instruction, and performance guidance to field and office staff
Maintain comprehensive training records demonstrating competency and compliance with BMS requirements
Recognize strong performance; address performance issues through coaching, counseling, or formal disciplinary action as appropriate
Support and participate in Bureau Veritas's Business Management System; ensure staff understand and comply with all BMS requirements
Model professional conduct and ethical behavior; hold staff accountable to the same standards
Coordinate with Operations Supervisors and Key Account Managers to ensure seamless service delivery across all assigned locations/accounts
Qualification
Required
Broad experience in petroleum/chemical inspection-related business
In-depth understanding of local business operations, customer base, and market dynamics
Knowledge of Bureau Veritas Health, Safety & Environmental (HSE) procedures and associated governmental regulations
Familiarity with petroleum and chemical industry standards and inspection methodologies
Understanding of laboratory operations and quality management principles
Knowledge of ISO 17025, ISO 9001, and ISO 14001 standards (or willingness to develop)
Above-average interpersonal and people management skills
Excellent verbal and written communication abilities
Strong financial acumen and ability to manage P&L metrics
Problem-solving capability with sound judgment in complex situations
Ability to manage multiple priorities in a fast-paced environment
Leadership and team-building skills
Computer literacy (Microsoft Office, email, database systems)
Valid driver's license and reliable transportation
High school diploma or General Education Development (GED) certificate AND
Minimum 5+ years of inspection-related or operations management experience
Preferred
Associate's degree or higher in business, operations management, or related field
Formal management training or professional development certification
Prior supervisory or operations management experience in inspection, laboratory, or field services
Familiarity with Business Management Systems (BMS) or ISO standards
Experience in the petroleum, chemical, or energy industry
Knowledge of Martinez, CA local market and customer base
Bilingual capability (English/Spanish) preferred for Martinez location
IFIA Petroleum Inspector Certification (preferred)
LEAN or Six Sigma certification (preferred)
CPR/First Aid certification (preferred)
Benefits
Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Paid Parental Leave Up to 10 Weeks for Pregnancy
Short-Term Disability (STD) and Long-Term Disability (LTD)
Tuition Assistance, along with optional life and pet insurance
Access to Corporate Discounts
Company
Bureau Veritas Group
Bureau Veritas is a world leader in Testing, Inspection and Certification.
10001+ employees
H1B Sponsorship
Bureau Veritas Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Hinda Gharbi
Chief Executive Officer
Jacques Pommeraud
Executive Vice-President, CIF France & Africa, GSIT
Recent News
Morningstar.com
2026-01-23
2026-01-23
Company data provided by crunchbase