Boston University · 2 days ago
ASSISTANT DIRECTOR, CUSTODIAL SERVICES, Facilities Management & Planning, Custodial
Boston, MA
Full-time
Onsite
Director/Executive
$72K/yr - $100K/yr
10+ years expBoston University is seeking an Assistant Director of Custodial Operations to ensure the cleanliness and safety of campus buildings. This role involves managing staffing, training, and operational processes while collaborating with various university stakeholders and overseeing custodial staff performance.
Education
Responsibilities
Manage the utilization of supplies and equipment in coordination with Custodial Area Managers. Review products and equipment to determine appropriate selection to increase productivity. Develop systems to test and recommend appropriate new cleaning supplies and/or methods to make the custodial operation more efficient
Participate in hiring, promotions and disciplinary issues in a union environment. Develop training programs for new employees. Periodically review existing staffing levels and schedules for maximum productivity. Assign projects to Area Managers, and Assistant Area Managers, and review results to improve supervision of custodial staff. Provide staffing analyses for any new or renovated facilities, including recommendations for equipment
Monitor all special events and work with Custodial Operations and Shared Services managers, Events & Conferences staff, student organizations, staff, faculty, and outside contractors to meet needs of customers
Responsible for the Performance Management and Monitoring of Area Managers to ensure assigned tasks are completed in a satisfactory and timely basis. Tasks include touring facilities to monitor standards of cleanliness, as well as seasonal response for snow removal, Commencement and Move-in projects
Serve as departmental liaison with academic department heads, meeting on a regular basis and following up on areas of concern to ensure customer satisfaction
Responsible for the establishment of standards, schedules, assignments, staffing levels and training for the buildings group
Responsible for the execution of setup in support of annual University related activities and special events
Interact on a regular basis with various campus departments (e.g., Housing, Residence Life, BUPD, Athletics, etc.)
Personally, and consistently inspect the campus facilities to assess and ensure all Boston University Campus buildings are kept in a clean, sanitary, functioning, and safe condition for the benefit and use of the University Community
Coordinate work with Trade Managers and Project teams
Monitor and/or enter FSRs to track building facility needs (repairs, damages, clogged toilets for example) and ensure closeouts upon completion
This list is not all inclusive. The Assistant Director will be expected to oversee and/or complete all assigned tasks received from the Director or his reporting line
Qualification
Required
Bachelor's degree preferred with 10-years custodial management experience, preferably with union staff. Experience will be considered in lieu of Degree
Must have exceptional professional and effective communication and customer relations skills in written and oral forms, as well as use computer systems, for reporting and analytics
Proficiency in automated Work Order systems and MS Office (especially Excel & Power Point) required
Demonstrated experience estimating event support costs for custodial needs
Must be detail oriented and organized, able to manage multiple events, work under tight deadlines while interacting with various departments
Physically capable of personally touring a wide variety of facilities, requiring climbing stairs and ladders, entering mechanical rooms, lab and clinic areas, and being outside in weather extremes
Must be physically able to lift up to fifty (50) pounds
Respond to emergency situations 24x7x365 (e.g. floods, storms), as needed
Maintain a professional appearance and set a professional example with work ethic, attendance and adherence to Boston University policies and procedures, and hold direct reports accountable for the same
Proof of eligibility to work in the United States
Maintain a valid Massachusetts drivers license
Company
Boston University
Boston University is one of the leading private research and teaching institutions in the world today, with three primary campuses in the heart of Boston and programs around the world.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Clémentine Plati
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Farah Rexha
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