American Packaging Corporation · 14 hours ago
IT Technician
American Packaging Corporation (APC) is a leading flexible packaging converter in North America, committed to nurturing employees and promoting diversity and inclusion. The IT Technician role involves securing, supporting, and maintaining the company's Infrastructure Technology systems, providing 1st and 2nd level support for all IT systems.
ManufacturingPackaging ServicesPrintingSupply Chain Management
Responsibilities
Safeguard all computer systems and digital information by following company security procedures and information security best practices
Follow all safety guidelines and procedures
Minimize downtime of supported systems
Monitor usage and performance for peak efficiency
Perform hardware and software upgrades as directed or necessary
Create and manage user accounts, shares, and permissions
Have a working knowledge of Active Directory
Participate on IT project Teams as required
Provide professional support to internal customers for hardware and software issues
Strong customer service skills
Provide 7 x 24 on-call support 1 week every 2 months (estimated)
Work during off hours and weekends as needed
Demonstrate a basic working knowledge in the following hardware, software and technologies
Information security
Server and Desktop Operating Systems
VMWare and virtualized environments
Office 365
Microsoft SCCM
Print Server support/ Network Printers
Mobile device support including smartphones and tablets
Basic networking concepts and troubleshooting
Virus remediation
Troubleshoot network problems
Keep backups current and manage tape libraries
Work with your team members to provide support to the whole company
Keep current on IT skills and trends
Other duties as assigned
Qualification
Required
Associate's degree (A. A.) or equivalent from two-year college or technical school in Computer Science, Engineering, or STEM field; or one to three years related experience and/or training; or equivalent combination of education and experience
MCSE, Microsoft Certified Systems Engineer valuable, but not required
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, and customers
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Remaining in a stationary position for extended periods of time
Moving throughout the facility
Handle papers
Use files
Operate office machines such as computers, copiers, fax machines, etc
Frequently communicates with co-workers; must be able to exchange accurate information in these situations
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Benefits
Competitive salaries
Excellent benefits
401(k) plans
Tuition reimbursement programs
Company
American Packaging Corporation
American Packaging Corporation is a packaging company that offers custom packaging solutions for companies.
H1B Sponsorship
American Packaging Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
2026-02-04
Company data provided by crunchbase