Network Incident Manager jobs in United States
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Pyramid Consulting, Inc · 13 hours ago

Network Incident Manager

positionCary, NC
timeContract
remoteHybrid
seniorityMid Level
money$40/hr - $45/hr

Pyramid Consulting, Inc. is a leading Telecommunications Industry company, and they are seeking a Network Incident Manager for a 12-month contract opportunity. The role involves proactive and reactive incident management, troubleshooting technical issues related to network services, and effective communication with customers throughout the incident lifecycle.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide proactive and reactive incident management, utilizing your deep understanding of network infrastructure and service offerings
Demonstrate expertise in troubleshooting and resolving technical issues related to data, voice, IP, and managed services, leveraging your knowledge of support systems
Proactively communicate with customers throughout the incident management lifecycle, providing timely updates and managing expectations effectively

Qualification

Incident ManagementCustomer SupportTelecom background

Required

Incident Management
Customer Support
Telecom background

Benefits

Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

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Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
dateFounded in 1996
location
Alpharetta, Georgia, USA
people-size5001-10000 employees
web-link
https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)

Funding

Current Stage
Late Stage

Leadership Team

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Ramesh Maturu
President and Co-Founder
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Manish Kaushik
Chief Financial Officer
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Recent News

PR Newswire
Pyramid Consulting, Inc. Recognized as a Challenger in Avasant's GCC Services 2025 RadarView™ Report
2026-01-13
PR Newswire
Pyramid Consulting and Segula Technologies announce strategic partnership to deliver integrated engineering and IT solutions
2025-09-24
Tech Times
Sruthi Erra Hareram: A Visionary Leader at the Forefront of Data Engineering
2025-08-18
Company data provided by crunchbase