UNIS · 14 hours ago
System Implementation Specialist (WMS, TMS, YMS)
UNIS is seeking a System Implementation Specialist who will support the implementation, configuration, integration, and ongoing maintenance of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Yard Management Systems (YMS). This role involves collaborating with business stakeholders and IT teams to ensure systems meet operational needs and enhance organizational value.
Responsibilities
Assist in the deployment and configuration of WMS, TMS, and YMS solutions
Participate in requirements gathering sessions with operations and logistics teams to capture current processes and desired improvements
Document functional requirements, business processes, and system workflows
Configure system modules such as inbound/outbound processing, inventory management, labor management, yard management, and transportation execution
Assist with system testing activities, including preparing test plans, executing test cases, tracking defects, and coordinating user acceptance testing (UAT)
Support data migration activities by validating data accuracy, preparing data templates, and uploading master and transactional data
Provide post-implementation support, troubleshooting day-to-day system issues and escalating complex problems
Monitor system performance, identify recurring issues, and recommend configuration or process improvements
Ensure compliance with IT policies, security standards, and operational best practices
Collaborate with vendors and internal IT teams to implement patches, system upgrades, and enhancements
Support integration activities between WMS/TMS/YMS and ERP, OMS, EDI, carrier systems, and third-party applications
Assist in the creation and testing of interfaces, data mapping, and data validation
Troubleshoot integration and system issues, escalating complex problems as needed
Assist with system upgrades, patches, and enhancements
Maintain system documentation, user guides, and standard operating procedures (SOPs)
Assist in preparing and delivering user training and support materials
Facilitate knowledge transfer to operations and IT teams
Work closely with IT, operations, logistics, and vendor teams to support system enhancements
Identify opportunities for process improvement and system optimization
Participate in project meetings and contribute to successful project delivery
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Supply Chain, or a related field (or equivalent experience)
1–3 years of experience in system implementation or support for WMS, TMS, or YMS
Basic understanding of warehouse, transportation, and yard operations
Familiarity with system integration methods (APIs, EDI, flat files)
Strong problem-solving, analytical, and communication skills
Preferred
Experience with platforms such as Manhattan, Blue Yonder, SAP EWM/TM, Oracle WMS/TMS, or similar
Exposure to warehouse automation systems (WCS, conveyors, robotics)
Project coordination or IT project support experience
Experience in multi-site or large-scale distribution environments
Familiarity with cloud-based SaaS solutions
Company
UNIS
Unis Delivering product and information quickly and accurately
Funding
Current Stage
Late StageRecent News
2024-04-06
2024-03-19
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