Codman Square Health Center · 3 days ago
Perinatal Operations Coordinator
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $35/hrCodman Square Health Center Inc is seeking a Perinatal Operations Coordinator responsible for coordinating Pregnancy and Parenting group care and managing appointment scheduling workflows. This role involves collaboration with various health professionals to improve patient access and care continuity for perinatal and gynecology patients.
Health CareHospital
Responsibilities
Coordinate with operational and clinical teams to ensure appropriate resources and staffing levels for group visits
Promote group visits across the health center and to patients
Coordinate across departments to support interdisciplinary groups (e.g., Behavioral Health, Nutrition, Dental, and external partners)
Collect patient feedback and compile qualitative patient experience data
Work with the clinical team to identify and refer appropriate patients for Pregnancy and Parenting group visits
Assist with setting group schedules and coordinating with guest presenters
Outreach to qualified patients via phone, MyChart, email, or mail
Schedule group visit appointments
Conduct reminder outreach to maintain high attendance rates
Reserve, set up, and break down the group room
Prepare snacks and arrange reimbursement in accordance with health center policy
Collaborate with the Medical Assistant to set up the room, print labels, assemble pre-visit questionnaires, and prepare educational materials and handouts
Participate in pre-group huddles, group visits, and team debriefs
Provide logistical and operational support to providers
Conduct follow-up outreach as requested by providers
Follow up with patients as needed
Collect and maintain group data, including attendance and satisfaction metrics
Oversee prenatal, postpartum, newborn, and gynecology scheduling workflows
Schedule prenatal, postpartum, gynecology, and newborn visits as needed
Oversee prenatal, postpartum, and gynecology schedule templates
Implement and communicate workflow and template changes to relevant staff
Make appointment reminder calls
Track no-shows and conduct outreach to ensure continuity of care
Scrub schedules for incomplete pre-registration
Provide insurance enrollment assistance for pregnant and newborn patients
Manage gynecology referral work queues and waitlists
Manage scheduling-related work queues and resolve appointment errors
Monitor attendance and no-show trends and escalate issues as appropriate
Review insurance denials and open encounters, and communicate findings to relevant teams
Support implementation of doula referrals, remote prenatal blood pressure monitoring, prenatal quality metrics, and other perinatal initiatives
Assist with audits, patient outreach, and performance tracking for quality metrics
Assist with data collection and reporting for initiatives
Provide project management support for reproductive health programs and grants, including meeting scheduling and set-up, agenda preparation, meeting minutes, correspondence with collaborators or guest speakers, completion of purchase orders for supplies, and completion of required grant reports and deliverables
Attend meetings as required
Work collaboratively with the Medical, Nursing, and Operations teams
Other duties and locations as assigned
Qualification
Required
High School diploma/GED required
The Perinatal Operations Coordinator must be able to work independently and have experience working with diverse populations
Must possess sensitivity to the needs of the patient population
Must have excellent organizational, communication, and interpersonal skills
Proficiency in electronic health records (EHR) systems
The Perinatal Operations Coordinator must be able to work collaboratively with health center staff and external community organizations
Preferred
Bachelor's degree or commensurate experience preferred
Bicultural/bilingual skills appreciated for appropriate target populations (Spanish and/or Haitian Creole preferred)
Company
Codman Square Health Center
Codman Square Health Center provides eye, dental, and behavioral health services.
Founded in 1979
201-500 employees
H1B Sponsorship
Codman Square Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.65MKey Investors
American Student AssistanceMassDevelopment
2025-10-28Grant· $0.3M
2025-10-06Grant· $0.3M
2022-05-03Grant· $0.05M
Leadership Team
Anthony K. Stankiewicz, Esq.
Chief Advancement Officer / Chief of Staff
Byron Byfield, CHCIO
Chief Information Officer
Recent News
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