DC Department of Human Resources · 5 hours ago
Zoning Account Manager
DC Department of Human Resources is responsible for the safety of residents and businesses through various initiatives. The Zoning Account Manager conducts in-depth research, data analysis, and strategic planning to support project success and improve community outcomes.
AdviceB2BEducationEmploymentHuman ResourcesManagement Consulting
Responsibilities
Assesses project feasibility, tracks key performance indicators, and provides insights to optimize outcomes
Collaborates with cross-functional teams, prepares comprehensive project plans, schedules, reports, and presentations, and contributes to decision-making processes integral to project success
Works proactively with clients to navigate regulations, comply with requirements, improve business outcomes, and improve resident quality of life and customer experience
Facilitates and maintains transparent and effective project communications and daily collaborations between and among the Office of the Director, Office of Strategic Code Enforcement, Office of Building and Construction Standards, the Office of Zoning Administration, and the Office of General Counsel during project plan formulation, goal setting, and execution
Schedules and leads conversations, meetings, and project charrettes within the agency and with other District agency partners
Handles sensitive communication and builds agency camaraderie to ensure successful project execution
Qualification
Required
One (1) year of specialized experience equivalent to the next lower grade level in the normal line of progression
Ability to conduct in-depth research, data analysis, and strategic planning for specialized initiatives
Experience in assessing project feasibility and tracking key performance indicators
Ability to collaborate with cross-functional teams and prepare comprehensive project plans, schedules, reports, and presentations
Experience in facilitating and maintaining effective project communications and collaborations
Ability to handle sensitive communication and build agency camaraderie
Experience in navigating regulations and complying with requirements to improve business outcomes
Ability to improve resident quality of life and customer experience
Company
DC Department of Human Resources
At the District of Columbia’s Department of Human Resources, we believe that people are the heart of public service.