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Employment Development Department · 20 hours ago

EMPLOYMENT PROGRAM MANAGER II

Los Angeles County, CA

Full-time

Hybrid

Mid, Senior Level

$7,169/mo - $8,974/mo

The Employment Development Department (EDD) is one of the largest State departments in California, dedicated to connecting job seekers and employers. The Employment Program Manager II will oversee daily operations of the Unemployment Insurance Center, including supervision of staff and ensuring quality production in service delivery.

Government Administration

Responsibilities

Serves as a Section Manager of the Unemployment Insurance (UI) Center Inglewood

Will be responsible for daily operations of the Multi-functional Center, which may include: Determinations, Appeals, Adjustments, Overpayments, Payment Authorization, Clerical and Claim Filing staff

The candidate directly supervises the Unit Managers and may also supervise custodial and clerical staff, organizes work flow and resources to achieve the desired objective of qualify of production

The candidate must have the ability to foster and maintain effective working relationships with both internal and external customers; gather and analyze data; formulate, implement, and evaluate multiple programs and reason logically in measuring and improving Employment Development Department's (EDD) services

The candidate must be able to make decisions and accept accountability; communicate effectively; plan, organize, and direct the work of others; apply innovation, leadership, and vision to EDD's programs and engender involvement and empowerment in implementation of EDD's mission, values, management philosophy, and customer services

Travel may be required

Qualification

Unemployment Insurance knowledgeProgram evaluationData analysisLeadershipCustomer serviceEffective communicationOrganizational skills

Required

Must have current list or transfer eligibility

Submit a State Application (STD 678) and a Statement of Qualifications no longer than two pages describing your skills, knowledge, experiences and trainings that help you to be successful in this managerial position

Recent Two Years Of UI Knowledge/experience Is Preferred

Company

Employment Development Department

When you turn to us, we have a program that can help you reach your goals.

Sacramento, CA, US

5001-10000 employees

https://www.edd.ca.gov/About_EDD/Career_Opportunities.htm

Funding

Current Stage

Late Stage

Leadership Team

Ajit Girn

Chief Information Officer

Lon Rohlfing, PMP®, CAL®, CSPO®, CSM®

Senior Special Projects Advisor to CIO

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