Employment Development Department · 22 hours ago
EMPLOYMENT PROGRAM MANAGER II
The Employment Development Department (EDD) is one of the largest State departments in California, dedicated to connecting job seekers and employers. The Employment Program Manager II will oversee daily operations of the Unemployment Insurance Center, including supervision of staff and ensuring quality production in service delivery.
Government Administration
Responsibilities
Serves as a Section Manager of the Unemployment Insurance (UI) Center Inglewood
Will be responsible for daily operations of the Multi-functional Center, which may include: Determinations, Appeals, Adjustments, Overpayments, Payment Authorization, Clerical and Claim Filing staff
The candidate directly supervises the Unit Managers and may also supervise custodial and clerical staff, organizes work flow and resources to achieve the desired objective of qualify of production
The candidate must have the ability to foster and maintain effective working relationships with both internal and external customers; gather and analyze data; formulate, implement, and evaluate multiple programs and reason logically in measuring and improving Employment Development Department's (EDD) services
The candidate must be able to make decisions and accept accountability; communicate effectively; plan, organize, and direct the work of others; apply innovation, leadership, and vision to EDD's programs and engender involvement and empowerment in implementation of EDD's mission, values, management philosophy, and customer services
Travel may be required
Qualification
Required
Must have current list or transfer eligibility
Submit a State Application (STD 678) and a Statement of Qualifications no longer than two pages describing your skills, knowledge, experiences and trainings that help you to be successful in this managerial position
Recent Two Years Of UI Knowledge/experience Is Preferred
Company
Employment Development Department
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