Boeing · 19 hours ago
Audiovisual Service Technician (Associate, Mid-Level or Senior)
USA - Herndon, VA
Full-time
Onsite
Entry, Mid, Senior Level
$76K/yr - $102K/yr
1+ years expThe Boeing Company is looking for a motivated and self-starting Audiovisual Service Technician for their team based in Herndon, VA. The role involves providing end user training, troubleshooting, and issue resolutions to government customers while ensuring a smooth end user experience of all AV systems.
AerospaceIndustrial
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform onsite AV system troubleshooting, maintenance, and repair to ensure high levels of operational readiness
Provide meeting and event support including set-up, in-meeting assistance, and post event breakdown or support
Perform preventative maintenance and daily AV system checks
Provide technical support to the end users in person or by phone
Maintain and update system documentation and troubleshooting guides in Confluence, Jira, or other ticketing systems
Provide AV system user training
Escalate problems to Boeing Engineering staff and collaborate on troubleshooting for issue resolution
Complete and maintain training certificates from manufacturers and industry associations. Maintain in-depth applications knowledge of AV products, services, and systems
Ensure maximum issue resolution in minimum time to meet Service Level Agreements
Attend daily Boeing engineering and operations & maintenance meetings
Ensure compliance with establishing change management processes for system updates or changes
Maintain professional demeaner while troubleshooting issues within high pressure settings with senior officials
Qualification
Required
This position requires an Active TS/SCI U.S. Security Clearance and current Counterintelligence Polygraph (CIP) (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active.)
Level 2: 1+ years of related work experience or an equivalent combination of education and experience
Must be able to travel to various job sites as needed, sometimes using company vehicle. Current, valid driver's license required
Ability to walk constantly throughout the workday; stand 6-8 hours per day; climb or work from stairs up to eight hours per day; climb ladders; bend and twist frequently up to six hours per day; squat and kneel
Ability to climb ladders at heights up to 15 feet and stairs on a regular basis
Experience with installing and troubleshooting audiovisual systems such as Biamp, QSC, Cisco, Crestron, Extron, Thinklogical, etc
Preferred
Level 3: 3+ year of related work experience or an equivalent combination of education and experience
Level 4: 5+ years of related work experience or an equivalent combination of education and experience
Formal education in Electronics or related field
AVIXA CTS certification
Manufacturer certifications or experience in (Biamp, QSC, Cisco, Crestron, Extron, Thinklogical, ...)
Benefits
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide for both paid and unpaid time away from work
Company
Boeing
Boeing offers commercial, defense airplanes, space, security systems, and global services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
CJ Nothum
CEO & Executive Communications, Senior Manager
Colton Engelke
CEO and Executive Communications
Recent News
News Powered by Cision
2025-11-19
The Globe and Mail
2025-02-10
2024-06-05
Company data provided by crunchbase