First Citizens Bank · 14 hours ago
Commercial Loan Operations Specialist II - Vehicle Title Specialist (hybrid)
Morristown, NJ
Full-time
Hybrid
Entry, Mid Level
$24.03/hr - $36.05/hr
2+ years expFirst Citizens Bank is seeking a Commercial Loan Operations Specialist II - Vehicle Title Specialist to provide operational support for the Commercial Middle Office in executing daily loan operations and closing activities. The role involves facilitating loan titling processes, maintaining compliance, and addressing client and vendor inquiries while identifying opportunities for process improvements.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Service - Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes
Loan Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business unit through operational activities. Identifies and communicates process inefficiencies. May offer recommendations for process improvements
Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system
Business Proficiency - Provides knowledge in area of work. Reviews and maintains knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests. May offer guidance and direction to less experienced specialists through knowledge in area of work
Qualification
Required
High School Diploma or GED
2 years of experience in Financial Services or Operations Support experience in Financial Services or Operations Support
Preferred
2 years of Titling Commercial Collateral - Industrial Equipment
2 years of Banking OR Financial Services OR Dealership
Communicating directly with clients, vendors or associates
2 years of Excel
Benefits
A competitive, thoughtfully designed and quality benefits program
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
Frank Holding
Chairman and CEO
C
Craig Nix
Chief Financial Officer
Recent News
2026-02-03
2026-01-23
Talk Business & Politics
2026-01-16
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