Computer Support Specialist II jobs in United States
cer-icon
Apply on Employer Site
company-logo

Millennium Corporation · 21 hours ago

Computer Support Specialist II

Millennium Corporation is part of the Markon Solutions family, specializing in cybersecurity support for national security missions. They are seeking a Computer Support Specialist II to deliver IT technical support, manage asset lifecycles, and provide technical guidance to team members.

ConsultingCyber SecurityInformation Technology
check
Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Deliver IT technical support to end users to ensure proper configuration, installation, and maintenance of data input/output devices to include laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices
Provide timely restorative and proper maintenance of laptops/tablets/workstations and peripheral devices
Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition company policies
Assume the responsibility for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets
Provide support for company approved training for new technology deployment at CONUS and OCONUS locations
Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate for assistance
Provide desk side technical support services that require technical support or root cause determination that exceeds Tier 1/2 support capabilities
Provide day-to-day technical guidance and desk side support technical assistance to team members
Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable
Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creation of technical documentation, general proposal writing support and proposal color reviews

Qualification

A+ 8570 CertifiedTechnical SupportAsset ManagementIncident Ticketing SystemProposal WritingTeam GuidanceTechnical Documentation

Required

Active Secret Clearance
Associates degree and 6 years of experience OR 8 years of experience in lieu of a degree
A+ 8570 Certified
Comfortable with prolonged periods of sitting at a desk and working on a computer
Able to lift up to 10-15 pounds at a time

Company

Millennium Corporation

twittertwittertwitter
company-logo
Millennium Corporation is a cybersecurity company on the cutting edge.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Ben Clark
Chief Technology Officer
linkedin
leader-logo
Ryan Hill, CPA
Chief Financial Officer
linkedin
Company data provided by crunchbase